Jessica Guice | Page 3

Service appointment for tire check & replacement As always, the service was fast and efficient with all the staff being so polite and courteous. I do not see Miss Victoria under the Service list o As always, the service was fast and efficient with all the staff being so polite and courteous. I do not see Miss Victoria under the Service list of employees. Jessica was so helpful in handling my original call. D'arcy helped directing me to Victoria and Victoria handled vehicle status, payment, and departure from dealership. Thank You steven More

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Unscheduled service Several warning lights came. I went without an appointment. Dealer worked me in and less than 2 hours later, the broken sensor was repaired and I was Several warning lights came. I went without an appointment. Dealer worked me in and less than 2 hours later, the broken sensor was repaired and I was on my way home. Thank you so much! I was in a panic. More

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It was pleased It was a great experience. I don’t have any complaints and would certainly recommend the dealership to my family and my friends who are car shopping. It was a great experience. I don’t have any complaints and would certainly recommend the dealership to my family and my friends who are car shopping. More

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Josh & Co were great! Josh and his colleagues in the service center were excellent! They were supportive, friendly, personable and helpful. I would highly recommend working Josh and his colleagues in the service center were excellent! They were supportive, friendly, personable and helpful. I would highly recommend working with Josh and Co. More

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Great Service Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicl Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicle with Mercedes Benz. More

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Great experience I came in to get a 20k mile service. I pulled in to service department and had my loaner car and was on my way within 5 minutes. They called me when I came in to get a 20k mile service. I pulled in to service department and had my loaner car and was on my way within 5 minutes. They called me when car was complet. First class dealership! More

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Rear camera repair and recall Scheduling an appointment was effortless and service was top notch. Transportation to drop off and pickup was excellent. Everyone i came into contact Scheduling an appointment was effortless and service was top notch. Transportation to drop off and pickup was excellent. Everyone i came into contact was great. More

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They where very Nice and helpful This dealership has a amazing staff and the are kind and very helpful they took care of my problem let me know everything that was going on with my ve This dealership has a amazing staff and the are kind and very helpful they took care of my problem let me know everything that was going on with my vehicle More

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Great Customer Experience I dropped my car off to have a part replaced and I was greeted at the door and received awesome customer service the entire visit from Josh. I used th I dropped my car off to have a part replaced and I was greeted at the door and received awesome customer service the entire visit from Josh. I used the shuttle and Janice was prompt and courteous getting me to my job and picking me back up to pick my car up. Mercedes Benz of Baton Rouge has great employees and know how to take care of their customers to keep them coming back. More

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Great, fast, and economical. This dealership takes customer service to a whole new level, while you are thinking it, they’re doing it. I’m glad I bought our E-350 from them. This dealership takes customer service to a whole new level, while you are thinking it, they’re doing it. I’m glad I bought our E-350 from them. More

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