Jessica Love

Service was done promptly and on time. Jessica Love was good. Most of my time was spent with David Brodal in the service department. He is excellent. Very personable. He spent more tim Jessica Love was good. Most of my time was spent with David Brodal in the service department. He is excellent. Very personable. He spent more time with me than he really had to, I think, in discussing and searching for the source of a bothersome rattle in my Ridgeline. You want to hang on to him, He is a credit to your dealership. More

by DONGUNDER Verified Customer Verified Customer

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Good service, two week wait for a simple thing like an oil change seems a little long. oil change seems a little long. More

by WJWEISE Verified Customer Verified Customer

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Tire rotation and oil change. Excellent service and very friendly staff. Appreciate that extra effort. Thank You all and keep up the Great Work! Excellent service and very friendly staff. Appreciate that extra effort. Thank You all and keep up the Great Work! More

by XRAYBERTIE Verified Customer Verified Customer

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great service and personnel! waiting area nice - coffee and donuts on Thursday = we would recommend waiting area nice - coffee and donuts on Thursday = we would recommend More

by familyg Verified Customer Verified Customer

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Every time I go into service department I’m greeted with a smile and a welcome, service had been quit and nice to know Honda is and had always been the best ever! Thank you brainerd service department for y a smile and a welcome, service had been quit and nice to know Honda is and had always been the best ever! Thank you brainerd service department for your service on my car! More

by minnietj69 Verified Customer Verified Customer

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typically service is great, had fuel pump replace due to Honda recall a month later car wouldn't start had to have it towed. The fuel pump wasn't put in exactly right. they fixed this at no charge. Thank Honda recall a month later car wouldn't start had to have it towed. The fuel pump wasn't put in exactly right. they fixed this at no charge. Thank you for that. Unfortunately the person doing the work put deep scratches in the door panel and scratched down through the paint to metal. Mills is taking care of this for me. More

by NANCYLEE8183 Verified Customer Verified Customer

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Had a serious oil issue and Mills Honda took it seriously. Diagnosed it fast, communicated clearly, and came in under estimate. No upsell, just honest work. Will return. seriously. Diagnosed it fast, communicated clearly, and came in under estimate. No upsell, just honest work. Will return. More

by Jake Smith Verified Customer Verified Customer

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Great customer service! No complaints except it was a little hard to get an appointment. No complaints except it was a little hard to get an appointment. More

by ninamichelle Verified Customer Verified Customer

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David was very helpful, professional and knowledgeable. . He was able to answer all my questions. . He was able to answer all my questions. More

by JNYLIN Verified Customer Verified Customer

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Overall, I have not had a good experience with this dealership. Connor tried to be as helpful as possible under the circumstances, and I appreciate him, but I had to travel to St. Cloud to get recall dealership. Connor tried to be as helpful as possible under the circumstances, and I appreciate him, but I had to travel to St. Cloud to get recall work done because this dealership did not have the certified technician to complete the work. I was encouraged to get the Zurich Shield product by my salesperson because I have a dog and was told that it would cover scratches or punctures of the upholstery he might cause; However, when I contacted Zurich, they told me any damage caused by dogs is not covered. More

by pequotpt Verified Customer Verified Customer

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