Jessica Whitney | Page 2

I trust but verify. I am the customer and I know that. There is an issue with the battery test that needs to be resolved as Google AI even says GM is aware of the test f I am the customer and I know that. There is an issue with the battery test that needs to be resolved as Google AI even says GM is aware of the test flaw. This needs to be corrected so people are not wasting money replacing perfectly good batteries. All I did was ask questions trying to understand conflicting information that I tried to politely explain. After the heated exchange and having battery tested elsewhere I went to Google AI and found out about the GM known issue with the way the battery tests are done saying good batteries are bad. Don't believe me but do your job and search for yourself. More

by deanevancole Verified Customer Verified Customer

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I appreciate the service and everyone was so nice and they didn’t take long to do my oil change. They never do. they didn’t take long to do my oil change. They never do. More

by nelgie816 Verified Customer Verified Customer

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Will be getting ready to get new vehicles and hopefully from Jason. Jessica is amazing in service and knows all the answers! from Jason. Jessica is amazing in service and knows all the answers! More

by Mary-straka-1103 Verified Customer Verified Customer

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Everything was fine, although I have no way of knowing whether it was done or not... I have to trust the dealership that they did everything according to specs. People were very pleasant. I just wish it d whether it was done or not... I have to trust the dealership that they did everything according to specs. People were very pleasant. I just wish it didn't cost so xxxx much. I do appreciate the discount that was offered, but as a senior on a fixed income, this is a hit to my monthly budget. More

by tahodgson21 Verified Customer Verified Customer

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Kind employees, overall great staff, I've been going here for 10 years Always quality work for 10 years Always quality work More

by OLIVIAROLLAND19 Verified Customer Verified Customer

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Just paid to have my truck serviced by your dealership! ($4000.00)) look up service history!! Couple months pass and boom, more brake issues that will cost us another $1000.00! Also they FORGOT to tighten a ($4000.00)) look up service history!! Couple months pass and boom, more brake issues that will cost us another $1000.00! Also they FORGOT to tighten all my lug nuts resulting in a loss of a couple lug nuts. Back up your dealership and workmanship!! Gregory & Deb Sheprow/ 2019 (1)ton pickup! More

by GSS1958.GS Verified Customer Verified Customer

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Make an appointment and they stick to it. Service was don’t quickly and efficiently. Service was don’t quickly and efficiently. More

by aaperkin Verified Customer Verified Customer

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Quick. Not much feedback. How about a courtesy car wash? Look forward to next visit. Not much feedback. How about a courtesy car wash? Look forward to next visit. More

by jmj816 Verified Customer Verified Customer

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Thanks Jess does wonders for our company, if she left we would probably follow her. would probably follow her. More

by DAVE.BOMBARDO Verified Customer Verified Customer

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Jessica has been our main point of contact with Merit Chevrolet for 15+ years and is a joy to work with. We have 10 vehicles in our fleet and she takes care of them all! Great personality, communication, Chevrolet for 15+ years and is a joy to work with. We have 10 vehicles in our fleet and she takes care of them all! Great personality, communication, professionalism, and follow up is outstanding. I wish she worked in my field, I would love to find an employee like her. Best, Doug Suchanek - Business Manager - IBEW Local 110 More

by dsuchanek Verified Customer Verified Customer

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