Jessie Schumacher | Page 24

DJanis I'm always pleased with the service at Braeger. We've purchased 3 vehicles since 07 and come all the way from Burlington for service. I'm always pleased with the service at Braeger. We've purchased 3 vehicles since 07 and come all the way from Burlington for service. More

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Oil change visit May, 2014 Prompt, friendly greeting, quick service, great price. Work was done at price quoted, no "surprises" that needed my immediate attention were "found". Prompt, friendly greeting, quick service, great price. Work was done at price quoted, no "surprises" that needed my immediate attention were "found". Will continue to have my service done at Braeger. More

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Good Experience! The service rep was definitely friendly and a pleasure to work with. My overall experience was good but, with the only exception of waiting for almos The service rep was definitely friendly and a pleasure to work with. My overall experience was good but, with the only exception of waiting for almost 1 1/2hrsfor an oil change. I will continue to return for my service needs. More

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So much better than Kenosha Just got car serviced. Friendly service and as fast as they told me - in and out in about 30 minutes (will leave as soon as I finish this review). Just got car serviced. Friendly service and as fast as they told me - in and out in about 30 minutes (will leave as soon as I finish this review). I own three Fords and unfortunately live 40 minutes away or would think about making Braeger my normal dealer - so much better than our local Ford dealer in Kenosha with long waits for service and poor customer service. Job well done Braeger. As with all manufacturing dealers, prices are a little higher than going to a service center - but my first experience with the service center here was very positive. More

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Vehicle service Brought my 2005 Ford F150 FX4 in for front end suspension service. I always have Jessie as my service rep. Jessie is easy to talk to and she explains Brought my 2005 Ford F150 FX4 in for front end suspension service. I always have Jessie as my service rep. Jessie is easy to talk to and she explains the service needed. More

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WE HAVE BEEN GOING TO BRAEGER FOR OVER 10 YEARS NOW WITH BOTH OF OUR FORD CAR AND TRUCK. YOU HAVE TO BE A GOOD SERVICE DEPARTMENT AND HAVE GOOD PEOPLE OR MY WIFE AND I WOULD NOT BE COMING BACK TIME AFTER TI BOTH OF OUR FORD CAR AND TRUCK. YOU HAVE TO BE A GOOD SERVICE DEPARTMENT AND HAVE GOOD PEOPLE OR MY WIFE AND I WOULD NOT BE COMING BACK TIME AFTER TIME FOR SERVICE AND REPAIRS. I LIKE BRAEGER BECAUSE I KNOW THE WORK WILL BE DONE RIGHT. I DON'T LIKE TO COME BACK AND HAVE REPAIRS REDONE. WE ARE OLDER PEOPLE IN OUR 60'S AND ARE TREATED VERY NICE , ESPECIALLY BY THE SERVICE MANAGER JESSIE. SHE EXPLAINS EVERYTHING THAT HAS TO BE DONE TO THE VEHICLE AND OUR BEST OPTIONS. SHE IS ONE OF THE BETTER MANAGERS THAT WE HAVE MET OVER THE YEARS. KEEP HER. JOHN PERRY. More

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Peter was very customer focused. He was timely with calls and information. Peter took care of ALL of the details, ie care rental, pick up /drop site, was courteous of my time and made any delays easy calls and information. Peter took care of ALL of the details, ie care rental, pick up /drop site, was courteous of my time and made any delays easy to deal with. It is clear to see that he enjoys his position. More

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Braeger Ford deserves my recommendation because they strive to provide excellent service. I have been taking my vehicles to the Braeger Group (Chrysler & Ford) for about 18 years. They have stood by t strive to provide excellent service. I have been taking my vehicles to the Braeger Group (Chrysler & Ford) for about 18 years. They have stood by their service through thick & thin. I have had transmission work, suspension, recall work and tune-ups done here. All have been satisfactory. They have restored my confidence in taking my vehicles back to the dealership for major work. They were exemplary when it came to purchasing a new car also. Thanks Braeger! More

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I have been in the service center three times since purchasing a 2012 Focus at the beginning of November and they have been nothing but fantastic. The first time was for a scheduled check up after havi purchasing a 2012 Focus at the beginning of November and they have been nothing but fantastic. The first time was for a scheduled check up after having the car for a month - everything went great EXCEPT my salesman hadn't ordered my replacement key - sales dropped the ball but Peter took it on himself to make sure the key got ordered. The second time I was in was to replace my windshield that had cracked. When I bought the car there was a chip in the windshield that my salesman said was "no big deal", but he promised to get it taken care of when I kept asking him about it - but he never did. When I arrived to have the windshield replaced and sales had, yet again, failed to do their part (they needed to do some internal paperwork because it wasn't something I was being billed for) but Peter stepped up and made sure my car got the new windshield. The third time I was in was last week after my battery died. Since I had owned the car for less than 3 months (and the car is only 2 1/2 years old), Jessie replaced my battery free of charge. Everyone I have dealt with in the Service Department at Braeger has been great - always friendly (even when I really wasn't). I will gladly bring my car back (which hopefully won't be for a very, very long time). More

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I continue to go to Braeger Ford because of Jessie. She makes me feel comfortable and I know I can trust her decision. Being a woman I am glad to have another woman so knowlegable in the automotive field. makes me feel comfortable and I know I can trust her decision. Being a woman I am glad to have another woman so knowlegable in the automotive field. If she left Braeger, I would probably follow her to her new location. More

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