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Jesus Pena
211 Reviews
Jesus Pena is a highly experienced Service Advisor at Chase Chevrolet, where he has been a valued member of the team since January 2006. With a strong background in customer service and the ability to speak both English and Spanish, Jesus is able to effectively communicate with a diverse range of customers and provide them with exceptional support. Throughout his time at Chase Chevrolet, Jesus has demonstrated his dedication and commitment to his work, starting in the Quick Lube department before eventually moving to the main service drive. In his free time, Jesus enjoys soccer and spending time with his family. With his passion for service and his commitment to excellence, Jesus is a valuable asset to the Chase Chevrolet team.
Read moreDealership Experience
20 yrs, 7 mos
Languages Spoken
English
Spanish
211 Reviews
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211 Reviews of Jesus Pena
June 06, 2025
Above and beyond customer service and communication was advised of issues and resolution and timeline 👍👍💯 advised of issues and resolution and timeline 👍👍💯 More
by Tonysihota
Verified CustomerOther Employees Tagged: Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
May 30, 2025
Great job and great work my car is serviced at chase Chevrolet only we have 2 cars Chevrolet only we have 2 cars More
by LARRYPENNELL
May 26, 2025
I didn’t feel welcome. It felt more robotic. Cashiers was unapproachable. When someone is new to your business some times you need more help. You should treat everyone new It felt more robotic. Cashiers was unapproachable. When someone is new to your business some times you need more help. You should treat everyone new or long term customers with compassion. More
by Jesse
Other Employees Tagged: Angel Aceves
May 26, 2025
When I did speak to Jesus, our conversations were very pleasant. However, communication and keeping us updated with status and return returning calls was handled very poorly. My car was dropped off on Apr pleasant. However, communication and keeping us updated with status and return returning calls was handled very poorly. My car was dropped off on April 19. I was not able to get a diagnosis until May 6 after showing up in person for answers. We were told we will be able to pick up the car that Friday. I was excited to hear that because the rental car they provided was not enough room for my family (and car seats). I called Friday early afternoon to check status, and Jesus said that we will have to have extend to the end of the month. Luckily the car is ready before then. I would’ve felt better about the whole situation if they would have just kept me in the loop and return calls. More
by T
May 15, 2025
Jesus was great throughout the process. He kept me informed the whole time and had a great attitude. He kept me informed the whole time and had a great attitude. More
by Jose.garibay
Other Employees Tagged: Elias Rodriguez
May 10, 2025
Good job fast had car back by end of day no hassle was very pleased very pleased More
by wbhdgws48
Other Employees Tagged: Elias Rodriguez
April 26, 2025
Didnt fix it said it was dirty oil , we changed oil , light came back on , brought it back in they said was different code after looking at it said it was clamp that needed fixing , they fixed it without light came back on , brought it back in they said was different code after looking at it said it was clamp that needed fixing , they fixed it without approval and charged me $200 for it , was driving home last night and almost got into a accident because engine light came back on for the third time in two weeks! More
by BUGGYBOWLER123435
Other Employees Tagged: Jesus Pena
April 17, 2025
Angel is attentive and friendly about any of your needs or concerns. Chase takes care of their people, would come back again for future auto care. or concerns. Chase takes care of their people, would come back again for future auto care. More
by ajjmenez
Other Employees Tagged: Peter Polk, Susanne Fuentez, Nick Ely, Abel Garcia, Ana Herrera, Angel Aceves, Mayra Rosas, Kyle Stevens , Victorya Evans-Hurtado
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