Jesus Ramirez | Page 19

Where do I start I’m really thankful for Jesus R for reaching out to me from the beginning too the end was Flawless. I’m very satisfied was the outstanding service and communication with everything goin reaching out to me from the beginning too the end was Flawless. I’m very satisfied was the outstanding service and communication with everything going on in the world I had A 1 service and again Jesus R Thank You for everything More

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From the first phone call to the keys being handed to me, Jesus R was extremely professional and made feel like family. Love my new car Jesus R was extremely professional and made feel like family. Love my new car More

by ROCK28CW Verified Customer Verified Customer

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This will be the last Honda I get. Not happy with the overall process. Jesus was great and professional. The finance guy was very sneaky but I take blame for putting my trust in this dealership overall process. Jesus was great and professional. The finance guy was very sneaky but I take blame for putting my trust in this dealership More

by LREYNOSO35 Verified Customer Verified Customer

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have been dealing with babylon honda for quite a few years now, always upstanding, traded in my honda civic for an accord 2 days ago, great job, and definitely gonna continue our relationship in the fut years now, always upstanding, traded in my honda civic for an accord 2 days ago, great job, and definitely gonna continue our relationship in the future, thanks guys! More

by TEKAYO Verified Customer Verified Customer

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Excellent Service I had the perfect buying experience with The New Babylon Honda. They were very transparent and flexible. I told them what I wanted and they helped fin I had the perfect buying experience with The New Babylon Honda. They were very transparent and flexible. I told them what I wanted and they helped find the perfect car with great warranties for a very reasonable price. They were very friendly and made me feel welcomed especially during such hard times. They even worked around my work schedule and made sure someone was there when I could get there. Also, unlike most dealerships I didn't feel rushed and didn't feel like they were "playing the game" I was upfront with them and they gave me the same respect I would recommend them to anyone. Thank you Jesus, Jose and the rest of The New Babylon Honda Team! More

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Quick, Easy, and Friendly Service! I was worried about the process of returning my leased car and leasing a new one during the COVID-19 pandemic, but my salesman Jesus Ramirez made the I was worried about the process of returning my leased car and leasing a new one during the COVID-19 pandemic, but my salesman Jesus Ramirez made the process simple and super quick! I spoke to him on Friday and by Tuesday I had my new HR-V! It felt more like buying a car from my cousin than from a complete stranger. He presented the facts and also kept our interactions light and friendly. As a woman it is especially nice to be treated with respect in the auto industry setting. I would definitely lease from Jesus/Babylon Honda again! More

by Kiki Nakos Verified Customer Verified Customer

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WORST EXPERIENCE Sharing my experience here after I have got my CRV [not including what happen before the final transaction, cause that itself was a big discomfort to Sharing my experience here after I have got my CRV [not including what happen before the final transaction, cause that itself was a big discomfort to deal with unprofessional fellows ] I turned my Toyota car with early lease end program, where I have negotiated with Honda to include and take care of my remaining lease amount with extra miles. After lot of time spend with different people at the deanship [4 days and each day atleast spend 4-5 hours at the dealership] the Honda CRV comes out. I have requested and reminded the dealership very often [after 02/29/2020] about returning the vehicle to the toyota dealership and close any remaining transition and complete the paperwork. Initially I was getting the response that it is being taken care but things did not move till next 15 days atleast, I was checking up with toyota deanship and then following up the honda dealership, thing to notice is, during the transaction, Honda said that you don't have to do anything, we will take care of everything. but that was not truth. On March 20th I again spoken to toyota deanship and they told me that the car has been received and waiting for the documentation from honda to close the transaction. I again followup with Honda but received no response about what going on. Now because of delay from the Honda dealership, Now I have pay lease amount to toyota with late fee. So now I have to pay lease for 2 car, one form honda [I am supposed to pay] and another from toyota [I am not supposed to pay, as it was part of the deal/transaction that Honda committed and I have paperwork for the same.] It is very frustrating to me that these guys won't even respond, forgot about providing timely update and doing there work with honesty and in timely fashion. Not sure what I am going to do next to get this on track, may be legal action not sure. More

by A frustated buyer Verified Customer Verified Customer

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Phil Harvey and Jesus Ramirez raise the bar! Phil Harvey and Jesus Ramirez were amazing. They were thoughtful, caring and understood my very special circumstance. They made my request work seamle Phil Harvey and Jesus Ramirez were amazing. They were thoughtful, caring and understood my very special circumstance. They made my request work seamlessly and quickly. They are the managers there and if that's how they treat their customers, I would recommend working with anyone on their team. More

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With less than stellar credit, they helped me get into a car I always wanted. The staff is amazing! They made me feel relaxed, comfortable and like they actually cared. car I always wanted. The staff is amazing! They made me feel relaxed, comfortable and like they actually cared. More

by MMATHEWS690 Verified Customer Verified Customer

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sales satisfaction My son and I were in your dealership to purchase the CRV that I was leasing. Your salesperson Fred Gilbert helped us by making us comfortable and exp My son and I were in your dealership to purchase the CRV that I was leasing. Your salesperson Fred Gilbert helped us by making us comfortable and explaining the paperwork and procedure for the buyout. He was very knowledgeable about any questions we had and made our time of waiting for paperwork to be ready a pleasure. More

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