Jesus Soria

The dealership charged five hours a total of $1250 for a 15 minute job that included at the most a $10 part 15 minute job that included at the most a $10 part More

by ayj348 Verified Customer Verified Customer

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Service team is amazing and very transparent with the required service that are needed. I have particularly appreciated the pictures, videos, and post service report. required service that are needed. I have particularly appreciated the pictures, videos, and post service report. More

by TONY.KOPKI Verified Customer Verified Customer

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Did great job in listening to my issues about recent service and resolved complaint. Able to get vehicle repaired same day which was appreciated. service and resolved complaint. Able to get vehicle repaired same day which was appreciated. More

by DANWRIGHT0 Verified Customer Verified Customer

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I made an appt to get the cover of the center counsel in my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take a few hours. The first time I dropped it off I happen to ask how long it would take, and if the part was in stock, and then the service manager realized it was not and had to order it. I had to bring the car back another day after the part was ordered. Then it took three days more to fix because they realize yet another part had to be ordered. I had to call many times and left may messages to see when the car would be ready and had trouble getting a clear answer. Normally the service and comms at this Mercedes dealership is great but this time, unfortunately it was not. More

by Meganomcdonagh71 Verified Customer Verified Customer

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Been taking my three Mercedes there since I moved to the area 2.5 years ago. All good area 2.5 years ago. All good More

by MFFOUST Verified Customer Verified Customer

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When I go to downtown to Mercedes Benz? I have the best experience.Everybody's super kind 5 I have the best experience.Everybody's super kind 5 More

by NOEMAIL_6059818 Verified Customer Verified Customer

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Jesus provided me with exceptional customer service. He's very knowledgeable about Mercedes and represents the brand well He's very knowledgeable about Mercedes and represents the brand well More

by CRLPNN Verified Customer Verified Customer

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Past experiences good. Most recent poor. We left car for a week, it was supposed to be done in two or three days. After a week they ask for another day. And very poor commu Most recent poor. We left car for a week, it was supposed to be done in two or three days. After a week they ask for another day. And very poor communication all along. I had to call every time for an update. More

by Tom Verified Customer Verified Customer

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They were friendly and attentive. Work was great and timely. Would use this dealership again if I were in the Portland area and needed service on my GLB. Work was great and timely. Would use this dealership again if I were in the Portland area and needed service on my GLB. More

by Susan Verified Customer Verified Customer

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I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More

by JIAWU030961 Verified Customer Verified Customer

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