Jewel Payne

The ladies in service are GREAT! Being able to make an appointment is a big plus. I called a Beaumont dealership first, only to be told that I would have to leave my truck with the Being able to make an appointment is a big plus. I called a Beaumont dealership first, only to be told that I would have to leave my truck with them to "get in line" to be serviced. I asked how long that wait would be - 2 weeks! I am sold on Donaldson! More

by gwbbmt Verified Customer Verified Customer

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Jewel payen kept tabs on the part that waas on back order and offered a another solution and everything worked out and the back ordered part arrived. Teddy in the pars also did a good job on oredering the pa and offered a another solution and everything worked out and the back ordered part arrived. Teddy in the pars also did a good job on oredering the parts. More

by jjobrien397 Verified Customer Verified Customer

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They are always willing to work with me on schedule and it makes it so much easier. They are always upfront about issues and price for service and things that need to be addressed on my vehicle. They are a it makes it so much easier. They are always upfront about issues and price for service and things that need to be addressed on my vehicle. They are always friendly and nice and it’s good to see smiling faces that know me by name. I feel like they actually care about me as a person and my safety. I appreciate the personal service and honesty. More

by HEATHER_WADE Verified Customer Verified Customer

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The people are very nice and the service was completed on time. One negative is the waiting room furniture, very uncomfortable. time. One negative is the waiting room furniture, very uncomfortable. More

by HOOKRT82 Verified Customer Verified Customer

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We have taken my vehicle here every oil change. The staff was helpful when scheduling and the service was very fast. . The staff was helpful when scheduling and the service was very fast. . More

by BOBBYBURNS75 Verified Customer Verified Customer

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I had a great experience at the oil change shop today! The staff was friendly, professional, and had me in and out quickly. They explained everything clearly and made the whole process smooth and stress-f The staff was friendly, professional, and had me in and out quickly. They explained everything clearly and made the whole process smooth and stress-free. I really appreciate the excellent customer service and will definitely be back. Thank you! More

by kandsbordonaro Verified Customer Verified Customer

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First checkup since purchase. Checking in and out was easy and staff were a pleasure Checking in and out was easy and staff were a pleasure More

by BECKYMCCURLEY Verified Customer Verified Customer

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They were professional and I’m happy with their service I will keep them in mind next time I need service will keep them in mind next time I need service More

by lsfry55 Verified Customer Verified Customer

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The appointment was orignally scheduled for the next week. So i decided to drop the 95 tahoe off the prior week in hopes of them working it in for an oil change. WHen i got there some one happened to ca week. So i decided to drop the 95 tahoe off the prior week in hopes of them working it in for an oil change. WHen i got there some one happened to cancel their appointment for 8am so i was able to get it serviced the same day and earlier. Thanks to the working of Nichole,Meagan,Jana,Jewel. More

by THOMASMORE702 Verified Customer Verified Customer

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Always friendly, always helpful, never pushing, go out of their way to find what your looking for their way to find what your looking for More

by PREDDLEWIS Verified Customer Verified Customer

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