Jillian Manning | Page 3

Polite service department, good service overall. Glad I chose Honda . Will return in the future Glad I chose Honda . Will return in the future More

by claudia.carraher Verified Customer Verified Customer

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Jillian has always taken great care of me and gave me excellent customer service. I do however find it to be a money maker to charge 3% on credit card sales when the cost of goods and services have a excellent customer service. I do however find it to be a money maker to charge 3% on credit card sales when the cost of goods and services have always reflected thst increase. Since COVID companies love to charge an additional 3% on credit card sales basically earning 6% from their customers. Furthermore the more credit sales a xxxx ah has the lower that percentage the credit companies charge. The wheel alignment is a rip off because of the customer does not drove straight forward it shows the car out of alignment. My car showed I needed and alignment one visit the the last two it was perfect alignment because I made sure not to turn the wheel when crossing the machine. Service is great but have to monitor to make sure the dealership isn’t trying to rip you off with over sales and charges More

by kbyrd4721 Verified Customer Verified Customer

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Love Jillian Manning, she is so friendly and very professional! Wish it wasn’t a 15 word minimum! professional! Wish it wasn’t a 15 word minimum! More

by LYNNHERBERGER Verified Customer Verified Customer

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Jillian is as friendly and very knowledgeable. Fast service and keeps you updated throughout appointment. Fast service and keeps you updated throughout appointment. More

by STACY GALLOWAY Verified Customer Verified Customer

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Jillian was so helpful and reassuring. She is very knowledgeable and I was thankful for her expertise. I enjoyed friendly conversation with her too as we seemed to have a lot in common. I She is very knowledgeable and I was thankful for her expertise. I enjoyed friendly conversation with her too as we seemed to have a lot in common. I was greatly appreciative of the shuttle service as well. More

by DIANAMAULLER Verified Customer Verified Customer

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Always a pleasure bringing my vehicle for services at Mountaineer Honda. I’ve known Jillian for many years and she remains trustworthy and always a joy to come visit her while having my vehicle check for Mountaineer Honda. I’ve known Jillian for many years and she remains trustworthy and always a joy to come visit her while having my vehicle check for knowledgeable people. More

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The two-day service was good. Jillian did a great job of explaining the work & arranging my rides. Jillian did a great job of explaining the work & arranging my rides. More

by SWOODSWORDS Verified Customer Verified Customer

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This dealership is great to work with! Great staff and the service is top notch! Great staff and the service is top notch! More

by roxanneaudia Verified Customer Verified Customer

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My appointment went smoothly. Jillian is always top notch. She explains everything I need and everything that needs to be done. Jillian is always top notch. She explains everything I need and everything that needs to be done. More

by rlaw64 Verified Customer Verified Customer

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Excellent communication. Vicky was extremely helpful throughout the entire process. Very clear and precise explaining the items that needed attention and the cost associated Vicky was extremely helpful throughout the entire process. Very clear and precise explaining the items that needed attention and the cost associated with each. Her estimated time of completion was right on the clock. Very pleasant experience. Thank you! More

by swilson521 Verified Customer Verified Customer

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