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Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning | Page 39

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
429 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

4.9

429 Reviews

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429 Reviews of Jillian Manning

September 21, 2024

Dealership Rating
Employee Rating

Usually good, however recall work to replace fuel filter left a fuel spill inside the car cabin and was heavily sprayed with "new car spray" to mask it. Was unable to return for cleaning as I needed the More

by iamjenks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 23, 2024

Mountaineer Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Dealership Rating
Employee Rating

Service personal was helpful and did her job very well Explained things . Need more like her More

by jspata4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Dealership Rating
Employee Rating

We always get friendly service. They get the job done right the first time. Dependable. More

by jwfurbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse

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Sep 16, 2024

Mountaineer Honda responded

It's great to hear that Jillian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Dealership Rating
Employee Rating

Jillian Manning keeps me informed about the time the repair is taking. She is friendly and answers any questions I have. She explains the cost of the service. The other team members are friendly and hel More

by ELEANORMACLEAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 16, 2024

Mountaineer Honda responded

Eleanor, Thanks for sharing your thoughts about your experience with Mountaineer Honda. Jillian and our team appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 14, 2024

Dealership Rating
Employee Rating

My appointment was scheduled timely and service was professional. I appreciated the service provided by Jillian. More

by alhawks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 14, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jillian was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 13, 2024

Dealership Rating
Employee Rating

I am very pleased with my service. Jason went above and beyond to help me solve all my issues with my Honda. More

by bclampff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright

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Sep 14, 2024

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and the team met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 13, 2024

Dealership Rating
Employee Rating

Jillian was very helpful and professional in all aspects of the process. Services were performed in a timely manner. More

by rclawges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jillian was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 13, 2024

Dealership Rating
Employee Rating

They are prompt upon arrival. They keep me informed if something comes up while I’m waiting. They’re very friendly. More

by kleighupco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 13, 2024

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Dealership Rating
Employee Rating

Jillian is always helpful, personable, and very informative. I’m extremely thankful for her help! More

by sophia.neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 13, 2024

Mountaineer Honda responded

Sophia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jillian met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Dealership Rating
Employee Rating

Jillian and Jason worked around my schedule in order to get my Honda in for service. Both did a great job! More

by jmgask2024
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright

Report | Print
Sep 13, 2024

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jillian and Jason here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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