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Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning | Page 41

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

Contact Me
4.9
456 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

4.9

456 Reviews

Write a Review

456 Reviews of Jillian Manning

October 04, 2024

Dealership Rating
Employee Rating

Need to put better snacks and drinks in the service waiting area! Remodel the service waiting area for more and better seating. More

by davidebright
Recommend Dealer
Yes
Print
Oct 05, 2024

Mountaineer Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? Thank you for your time, and hopefully, we can get some more detail and address your concerns. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 04, 2024

Dealership Rating
Employee Rating

The service was very quick and I was able to get in on my day off which was perfect. More

by catiecat2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse , Jason Albright, Jordan Callaway

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Oct 05, 2024

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 04, 2024

Dealership Rating
Employee Rating

Jillian was courteous, knowledgeable and professional. Did not interact personaly with service dept., but issues with my vehicle were taken care of. More

by JCOUGH4083
Recommend Dealer
Yes
Print
Oct 04, 2024

Mountaineer Honda responded

We are very happy to hear Jillian provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

October 02, 2024

Dealership Rating
Employee Rating

The team was respectful and responsive and kept us informed during all the services and repairs! More

by JI_ISNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse , Jason Albright, Jordan Callaway

Print
Oct 02, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 30, 2024

Dealership Rating
Employee Rating

Jillian has helped me with new vehicles and service for several years; Great Company. Will keep coming back. Thanks for help!!! More

by crh206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2024

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jillian here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 29, 2024

Dealership Rating
Employee Rating

Mountaineer Honda made my experience of changing lease vehicles a very pleasant and smooth one. More

by jennifer.lay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse , Jason Albright, Robert Brooks, Jordan Callaway, Dennis Cochran, Bryan Fato, Tonya Odell

Print
Sep 29, 2024

Mountaineer Honda responded

Jennifer, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 24, 2024

Dealership Rating
Employee Rating

As a new dealership, everything was fine. The service was done as I normally would have been served by the previous owners. Jillian is a very personable employee. She always goes beyon More

by dpethtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright

Print
Sep 26, 2024

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear that Jillian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 21, 2024

Dealership Rating
Employee Rating

Usually good, however recall work to replace fuel filter left a fuel spill inside the car cabin and was heavily sprayed with "new car spray" to mask it. Was unable to return for cleaning as I needed the More

by iamjenks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 23, 2024

Mountaineer Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Dealership Rating
Employee Rating

Service personal was helpful and did her job very well Explained things . Need more like her More

by jspata4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2024

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 16, 2024

Dealership Rating
Employee Rating

We always get friendly service. They get the job done right the first time. Dependable. More

by jwfurbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse

Print
Sep 16, 2024

Mountaineer Honda responded

It's great to hear that Jillian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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