Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning | Page 9

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
451 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

4.9

451 Reviews

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451 Reviews of Jillian Manning

March 03, 2026

Dealership Rating
Employee Rating

I typically get excellent service from the facility. Jillian has always taken very good care of our needs. More

by porkchop1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Mountaineer Honda responded

We’re thrilled that your Honda Pilot continues to receive excellent care. Jillian will be happy to hear she’s meeting your needs every time. Thank you for the five-star rating and for trusting us with your service. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 03, 2026

Dealership Rating
Employee Rating

Jillian is an amazing employee. I have been coming here for auto maintenance many years. She always greets the customer with a smile and is so helpful. More

by CHRISTYMM1041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Mountaineer Honda responded

Thank you so much, Christy, for your kind words for Jillian and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 02, 2026

Dealership Rating
Employee Rating

Mountaineer Honda has always been very easy to deal with and very efficient with there services! More

by Devin G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Mountaineer Honda responded

We appreciate you noting how smoothly our service runs for your Honda Odyssey. Jillian and our team are thrilled to continue meeting your expectations! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 01, 2026

Dealership Rating
Employee Rating

I was so happy that they were able to fix my flat tire. Curtis was very nice and kept me informed. More

by wvdeerhunter1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vicky King , Curtis Service Dept.

Mar 02, 2026

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 27, 2026

Dealership Rating
Employee Rating

Jillian always does an excellent job in service taking care of our vehicles and being helpful and professional. 😎 More

by rick.coffman28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Mountaineer Honda responded

It’s wonderful to hear Jillian provided such professional and attentive care for your Honda Pilot. Thank you for sharing your experience. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 23, 2026

Dealership Rating
Employee Rating

Gave it a 1 start because I can’t give it a 0. Worst service I have ever experienced! Never have I gotten out close to their estimated time and having to return on multiple occasions because their More

by ROACHIE1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Urse, Vicky King

Feb 26, 2026

Mountaineer Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 19, 2026

Dealership Rating
Employee Rating

Went to the service without a appointment, got the service done in aboitan hour, in and out with a problem. More

by martanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vicky King, Brittney Lasure

Feb 19, 2026

Mountaineer Honda responded

Thank you for stopping by with your Honda Ridgeline without an appointment. We’re glad our team could resolve your issue and have you back on the road in about an hour. We appreciate your five-star feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 19, 2026

Dealership Rating
Employee Rating

Since purchasing my car, I’ve been visiting the dealership about once a month for service. Each time, Jillian has consistently provided outstanding customer service. She always has a positive attit More

by eslem.kasraoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Mountaineer Honda responded

Thank you for choosing our Honda service team each month and for sharing your kind feedback. We’re thrilled Jillian’s positive attitude and dedication have made every visit smooth and welcoming. We appreciate your recommendation and look forward to continuing to care for your vehicle. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 07, 2026

Dealership Rating
Employee Rating

Service was great. Unfortunately, shuttle was not available to take me to a walking space & outside was too cold. More

by SWOODSWORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Priester

Feb 09, 2026

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 07, 2026

Dealership Rating
Employee Rating

They will make every effort to get you back on the road safely. Great job in diagnosing the issue with my Acura. More

by MCINTYRECM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse , Tyler Gabriel

Feb 07, 2026

Mountaineer Honda responded

It’s great to hear our team was able to get you safely back on the road. Jillian is glad she could diagnose the issue with your Acura RDX accurately. Thank you for the 5-star review and please let us know if you need anything else.

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