Jilly Lang | Page 2

Went for a tire patch. It took 4 hours. Booked an appointment for 9:45 am showed up a few minutes early and didn’t receive my vehicle till 1:58 pm. It was a busy day but my It took 4 hours. Booked an appointment for 9:45 am showed up a few minutes early and didn’t receive my vehicle till 1:58 pm. It was a busy day but my service advisor Joshua never communicated about the delay and was not present at the desk until the very end. Compared to other service advisors who were offering transportation services to other guests due to the long delays. Not that I needed it, but their communication was astronomically better than my advisor Joshua. I actually had to talk to other service advisors to see when my vehicle would be ready. I added an extra filter service which Joshua tried to upsell me after I had already added it. He said he’d throw a “discount” on the tire patch which was initially the only thing I really needed. A lot of nerve to try and upsell after 4 hours of waiting for a tire patch with zero communication. Also they left the old filter in my car after the service which was not a big deal but after all that was like a cherry on top. I do appreciate the other service members that were able to get things moving and the requested service was done appropriately by the technicians. More

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Great dealership have bought several cars from this dealership and will probably work with them in the future. dealership and will probably work with them in the future. More

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Great communication, quick, easy and efficient handling of the purchase and sales process. Sammy and John were phenomenal! of the purchase and sales process. Sammy and John were phenomenal! More

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Matt Bourne was very courteous and helpful when I brought my car to be serviced. Will continue to have him for my Service contact. Greatly appreciate him listening to my concerns about my vehicle. my car to be serviced. Will continue to have him for my Service contact. Greatly appreciate him listening to my concerns about my vehicle. More

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Kellen was very nice to work with. He answered all my questions. My service was fast and reliable. He answered all my questions. My service was fast and reliable. More

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We had a great experience at Fred Anderson Toyota of Greer with Justin Ching! He was able to check all the boxes and get us exactly what we asked for. We are very happy and will be back in the future! Greer with Justin Ching! He was able to check all the boxes and get us exactly what we asked for. We are very happy and will be back in the future! More

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Lost all key jobs for one car. and one fob for our truck. Got all of them made at Fred Anderson. Satisfied. and one fob for our truck. Got all of them made at Fred Anderson. Satisfied. More

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Donique did a great job getting me in and out as well as keeping me informed the entire time. keeping me informed the entire time. More

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I used Justin Ching as my sales consultant and he was absolutely AMAZING and went above and beyond to get me in a safer vehicle. I left Carmax crying the day before and going here I felt taken care of! H absolutely AMAZING and went above and beyond to get me in a safer vehicle. I left Carmax crying the day before and going here I felt taken care of! Highly recommend using Justin or even just using this dealership at all ! More

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Great experience! We were treated well from the minute we walked in. I highly recommend purchasing a vehicle at Fred Anderson Toyota. We were treated well from the minute we walked in. I highly recommend purchasing a vehicle at Fred Anderson Toyota. More

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