Jim Aiken
Jim Aiken at Land Rover North Haven

Jim Aiken

General Sales Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Jim Aiken

October 10, 2025

Dealership Rating
Employee Rating

This is our 2nd leased Range Rover at this dealership. From service, sales, and road side assistance we were served by friendly, competent and professional people. More

by DQGEORGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Domenic Cerreto, Geoff McCoy

Oct 10, 2025

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

October 05, 2025

Dealership Rating
Employee Rating

Domenic is always extremely helpful at getting you in as quickly as possible and handle the issue to everyone satisfaction . Always very nice and happy to please, he is most likely the reason we driving th More

by PIERRE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 25, 2025

Dealership Rating
Employee Rating

I am always extremely pleased every time we have to stop at this dealership, whatever for a purchase or vehicles maintenance. We are now down to 2 cars for now but are always impressed by everyone there More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 12, 2025

Dealership Rating
Employee Rating

Geoff my salesperson was fantastic. Made the process effortless. Second time buying from this dealership. The Best sales team. More

by Steve S.
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken

Jun 12, 2025

Land Rover North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

April 25, 2025

Dealership Rating
Employee Rating

Good salesman. ..explained the suv after the purchase Have bought range rovers for my family..always satisfied More

by BJGRUMPY
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken

Apr 25, 2025

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

January 21, 2025

Dealership Rating
Employee Rating

Great customer service. Enjoyed my time at Land Rover service center. I thank you for your efforts. More

by JROBERTG18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gengras

Jan 21, 2025

Land Rover North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 02, 2024

Dealership Rating
Employee Rating

Sierra in service is great. North Haven location makes it easy to transact with and offers quality services. I would not buy or service a JLR product anywhere else. More

by rborofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear that Sierra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

October 11, 2024

Dealership Rating
Employee Rating

Very helpful trading in our previous Range Rover with a good trade in value and helping us find the next lower mileage Land Rover. Very happy with the process. More

by ZALINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gengras

Oct 11, 2024

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

October 09, 2024

Dealership Rating
Employee Rating

Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them! More

by MBAUER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven. We look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 24, 2024

Dealership Rating
Employee Rating

I like the no pressure sales and the courtesy as soon as you walk in More

by STONEWALLFARM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy

Aug 25, 2024

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

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