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Jim Aiken

Overview Reviews (91)

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Jim Aiken

Jim Aiken | Page 4

General Sales Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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5.0

91 Reviews

Overview Reviews (91)

5.0

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Jim Aiken

April 09, 2024

Dealership Rating

Employee Rating

, Northhaven team is wonderful! excellent to work with. have not had any issues in the five years working with their team. My first go to for a car service and car shopping excellent to work with. have not had any issues in the five years working with their team. My first go to for a car service and car shopping More

by Karen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Domenic Cerreto, Geoff McCoy , Armad Hinton

Apr 09, 2024 -

Land Rover North Haven responded

Karen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Land Rover North Haven are glad to have you as a customer. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

March 27, 2024

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Employee Rating

Easy, understandable, no pressure and outstanding I found the dealership to be safe, provide great service, and be extremely satisfying the dealership to be safe, provide great service, and be extremely satisfying More

by DDAVIDLEON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Aiken

March 11, 2024

Dealership Rating

Employee Rating

Easy transaction. The purchase went smoothly. I enjoyed working with Jim on the purchase and am happy with my new vehicle. The purchase went smoothly. I enjoyed working with Jim on the purchase and am happy with my new vehicle. More

by RWSTOUT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Aiken

Mar 12, 2024 -

Land Rover North Haven responded

Thank you so much for your wonderful review! We are thrilled that Jim had the opportunity to provide you with great service. We thank you for choosing Jaguar Land Rover North Haven! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

February 02, 2024

Dealership Rating

Employee Rating

Good working with Bill; nice man who does an excellent job representing Executive and its dealerships. job representing Executive and its dealerships. More

by DENNIS90

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Armad Hinton, Bill Kokoszka

Feb 03, 2024 -

Land Rover North Haven responded

Dennis, Thanks for sharing your thoughts about your experience with Land Rover North Haven. Bill and our team appreciate your business and hope to see you again soon! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

January 17, 2024

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Employee Rating

Dealership provide excellent customer service and I would recommend working with Geoff to anyone looking to purchase a vehicle. recommend working with Geoff to anyone looking to purchase a vehicle. More

by DMAURIELLO14

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton

Jan 18, 2024 -

Land Rover North Haven responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Land Rover North Haven! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

January 17, 2024

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Employee Rating

I’ve been dealing with Land Rover of North Haven a number of times over the last year to rectify an issue I was not satisfied with. They worked with me, particularly the new GM Tony Braglia to make the situa of times over the last year to rectify an issue I was not satisfied with. They worked with me, particularly the new GM Tony Braglia to make the situation right. They were fair and the team is great. Though I hope not to need to go back anytime soon but they became my friends not just business associates. More

by Cynthia

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Geoff McCoy, Tony Braglia , Armad Hinton

Jan 18, 2024 -

Land Rover North Haven responded

Cynthia, Thank you so much for choosing Land Rover North Haven! Please let Tony know if we can be of any more assistance! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

January 17, 2024

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Employee Rating

Excellent service… they got me in the car I wanted without hassle and accommodated my schedule without hassle and accommodated my schedule More

by VMARINO

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton

Jan 18, 2024 -

Land Rover North Haven responded

Thank you for your very kind review. Jim, Armad, and Geoff strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 17, 2023

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Everyone was so wonderful and worked extra hard to ensure we were able to leave with the keys to our new vehicle the same day. we were able to leave with the keys to our new vehicle the same day. More

by supersalegal

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton, Bill Kokoszka

Dec 17, 2023 -

Land Rover North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 15, 2023

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Employee Rating

Wow what a great experience from sales to finance department! Thanks to Tony and the whole team. department! Thanks to Tony and the whole team. More

by me

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathleen Infante, Dave Esposito, Amanda Peck, Domenic Cerreto, Tony Braglia , Armad Hinton

Dec 17, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Tony and our team here at Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

December 05, 2023

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Employee Rating

Repeated top-tier Service from Jim, Geoff and Armand. Their personalized attention and genuine care on every level always make my buying experience exceptional. Every step was seamless. And their dedi Their personalized attention and genuine care on every level always make my buying experience exceptional. Every step was seamless. And their dedication ensures that I will come back for future purchases. Thank you for setting the bar high in customer service. More

by mbartlett828

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton

Dec 05, 2023 -

Land Rover North Haven responded

Thank you for your very kind review. Jim, Geoff, and Armand strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)