Jim Aiken
Jim Aiken at Land Rover North Haven

Jim Aiken | Page 5

General Sales Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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5.0
91 Reviews
5.0

91 Reviews

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91 Reviews of Jim Aiken

October 05, 2023

Dealership Rating
Employee Rating

Everyone we dealt with was friendly and very accommodating. Great customer service. We will definitely be back to buy another car. More

by GWENMARIANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton

Oct 05, 2023

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase, Gwen. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

September 18, 2023

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I had always had excellent and professional service from this dealership. Would shop there again. More

by CHRISELWOOD444
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Esposito, Amanda Peck, Domenic Cerreto , Armad Hinton

Sep 19, 2023

Land Rover North Haven responded

Thank you so much, Chris, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 26, 2023

Dealership Rating
Employee Rating

Great products and great service I’m on my second RR sport and love it More

by Chris Landry
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Given, Armad Hinton

Jul 27, 2023

Land Rover North Haven responded

Thank you, Chris. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Land Rover North Haven! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 26, 2023

Dealership Rating
Employee Rating

Relaxed atmosphere with helpful people that are there to sell cars. Unlike other Rover dealers to the north, they are willing to negotiate a price that both sides can live with. More

by Lunk101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Given, Armad Hinton, Alberto Rios

Jul 26, 2023

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

July 17, 2023

Dealership Rating
Employee Rating

Outstanding service Excellent staff Great location Nice car Jim Aiken and staff ; simply the best More

by DR.FERNEINI
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Armad Hinton, Alberto Rios

Jul 18, 2023

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

June 26, 2023

Dealership Rating
Employee Rating

Great service! Bill Kokoszka is always very helpful and attentive. He responds quickly and always willing to help find a great car. More

by PATRICIARUSSOGARLAND
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Domenic Cerreto , John Apuzzo, Armad Hinton, Bill Kokoszka

Jun 27, 2023

Land Rover North Haven responded

Thank you, Patricia, for your kind words for Bill and for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 18, 2023

Dealership Rating
Employee Rating

I started with Geoff showing us and explaining the different models. Alberto rode with us and explained the options of the Discovery model that we were interested in. Armad showed us the finance optio More

by thomasroche2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Alberto Rios, Armad Hinton

Jun 19, 2023

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

June 13, 2023

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Employee Rating

I had a magnificent service from the staff. They were very professional, patient and helpful in helping me to get the right vehicle for my needs. I HIGHLY recommend them , you won't get disappo More

by drcanond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton, Alberto Rios

Jun 14, 2023

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

May 29, 2023

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Outstanding staff in service. Service advisors are on top of it every time I bring our cars in. More

by JKronholm
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Service Communication
Recommend Dealer
Yes
May 30, 2023

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 14, 2023

Dealership Rating
Employee Rating

Great service team and technicians! Jim, Bill and Dave from sales and parts are true professionals! More

by JMM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Esposito, Amanda Peck , Bill Kokoszka

May 15, 2023

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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