Jim Aiken
Jim Aiken at Land Rover North Haven

Jim Aiken | Page 6

General Sales Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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5.0
85 Reviews
5.0

85 Reviews

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85 Reviews of Jim Aiken

May 03, 2023

Dealership Rating
Employee Rating

Friendly, professional, and supportive service. They make it easy to help their clients. 100% Recommend. More

by DOUGLAS MCHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domenic Cerreto , Armad Hinton, Bill Kokoszka

May 03, 2023

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven, Douglas. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 18, 2023

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Employee Rating

Professional, knowledgeable, and very pleasant. Did the job on a timely manner. Gave me a convenient appointment. More

by Nadiasgirgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Infante, Dave Esposito, Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton

Apr 18, 2023

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 11, 2023

Dealership Rating
Employee Rating

All the folks at Land Rover North Haven are great! All very knowledgeable. They made our purchase easy and are still always available to answer any questions. We had to order our Defender, and Geof More

by Anne
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton

Apr 12, 2023

Land Rover North Haven responded

Anne, Thank you so much for choosing Land Rover North Haven! Congrats on your new purchase, and let Geoff know if we can be of any more assistance! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 09, 2023

Dealership Rating
Employee Rating

Jim and Geoff were incredibly helpful in the purchase of my car. They made it a seamless process and were very informative every step of the way. Highly recommend working with them! More

by Anthony
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy

Apr 10, 2023

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Anthony, please let us know. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 07, 2023

Dealership Rating
Employee Rating

Jim was nothing less than outstanding! I would, without hesitation recommend both he and Land Rover North Haven. More

by Etdv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton, Bill Kokoszka

Apr 09, 2023

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jim and our team here at Land Rover North Haven. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 06, 2023

Dealership Rating
Employee Rating

Geoff and the entire Land Rover team are so responsive and very easy to work with. From the beginning of the process to the end, they were so helpful! Geoff made sure I had everything I needed throughout More

by Bbucci1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Domenic Cerreto, Geoff McCoy , Armad Hinton, Alberto Rios

Apr 07, 2023

Land Rover North Haven responded

Congratulations on the purchase of your new Land Rover! Here at Land Rover North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Geoff and our crew. It was a pleasure having you at the dealership. We appreciate your five-star review. John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

April 03, 2023

Dealership Rating
Employee Rating

The whole staff was and is responsive and knowledgeable. The buying experience was easy from start to finish as was the setup. It was very nice that they came to our house to help with the app. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Alberto Rios

Apr 04, 2023

Land Rover North Haven responded

Joe, Thanks for sharing about your experience with Land Rover North Haven. Geoff, Alberto, and Jim appreciate your business and hope to see you again soon! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

March 26, 2023

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Employee Rating

Just a wonderful professional dealership with great sales people - love Jim and Bill especially too More

by AKIRST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and Bill met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Mar 27, 2023

AKIRST0 responded

Jim amd Bill did not jet meet my expectations- they exceeded them

March 06, 2023

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Employee Rating

GREAT Team at the Land Rover North Haven! Management Team, Sales Team all professional and communicated expectations superbly More

by LADY-BIRD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy , Armad Hinton

Mar 07, 2023

Land Rover North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 09, 2023

Dealership Rating
Employee Rating

Fast efficient service. Great communication on services needed and performed. Love the pick up from my location and complimentary wash. More

by Chris Landry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Infante, Dave Esposito, Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton, David Given

Feb 10, 2023

Land Rover North Haven responded

Thank you, Chris! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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