Jim Azbill

My Jeep came in for oil change, tire rotation, and changing both air filters. Upon receiving my car, the front passenger seat was all the way back, there were no paper floor mats, grease stains on the changing both air filters. Upon receiving my car, the front passenger seat was all the way back, there were no paper floor mats, grease stains on the front passenger floor. Employee Brandon witnessed all this. I just wonder if anything else was perhaps overlooked. More

by mark7wen Verified Customer Verified Customer

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It was terrible they still haven't even fixed the problem there's a whistling in the air conditioning part and they made it even louder the managers they keep just pushing me to the side cuz I'm a black woma there's a whistling in the air conditioning part and they made it even louder the managers they keep just pushing me to the side cuz I'm a black woman it is terrible there big red down to all of them they're very rude to me and it was terrible even the secretary ladies they were rude they're very in professional the sound is still there they fixed everything else they tried and they had my car long enough they just gave it back to me with the same sound so they're bad they're terrible they're ungrateful they just they they just ungrateful More

by tongelabremmium15 Verified Customer Verified Customer

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The service I received was friendly, quick and efficient. My vehicle was ready earlier than I expected! My vehicle was ready earlier than I expected! More

by rstephensus Verified Customer Verified Customer

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Mr. Azbill has always been The Best to get my Jeep in and done! Especially utilizing my lifetime warrantee info! Feedback and updates always timely and I will recommend Elk Grove Jeep highly! I will done! Especially utilizing my lifetime warrantee info! Feedback and updates always timely and I will recommend Elk Grove Jeep highly! I will also buy my next vehicle there! More

by suzannesherrill Verified Customer Verified Customer

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Service adviser was patient and understanding, especially with all my questions. Request to provide customers a copy of free inspection done on each vehicle. with all my questions. Request to provide customers a copy of free inspection done on each vehicle. More

by j.serrato Verified Customer Verified Customer

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love this place, thanks Brandon. Make everything easy, explains everything in detail. Would def recommend my friends and family to this place and to go straight to Brandon Barroga Make everything easy, explains everything in detail. Would def recommend my friends and family to this place and to go straight to Brandon Barroga More

by ehernandez16 Verified Customer Verified Customer

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Jim kept me updated about the approval process and the progress of my car. He often called me before I had a chance to call him. Thanks Jim for all your help! progress of my car. He often called me before I had a chance to call him. Thanks Jim for all your help! More

by diyahmc Verified Customer Verified Customer

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Diego, the service manager was very professional and very kind great listener and made me feel very welcomed kind great listener and made me feel very welcomed More

by dreamflyer Verified Customer Verified Customer

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Jim was a very knowledgeable and personable service writer. I enjoyed talking and working with him. My only disappointment was with one missed opportunity to provide five stars in the "service" your writer. I enjoyed talking and working with him. My only disappointment was with one missed opportunity to provide five stars in the "service" your shop delivered. I requested a tire rotation for my 2023 Ram Thor Rize RecVan. The technicians rotated the tires as requested, but failed to readjust tire pressures. Front tires should have been set at 65psi and rears should have been 80psi according to owner's manual. A small item, but something that should have been accomplished. Thanks to Jim, though. More

by mtzikas Verified Customer Verified Customer

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It's now KNIGHT Auto Group. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back. More

by TRAINMASTER Verified Customer Verified Customer

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