Jim Berlin
Jim Berlin at Phillips Buick GMC

Jim Berlin | Page 58

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.8
574 Reviews

Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.

4.8

574 Reviews

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574 Reviews of Jim Berlin

November 26, 2021

Dealership Rating
Employee Rating

It sucks....you should be ashamed of the service at your dealership. You will never see me agin. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

November 25, 2021

Dealership Rating
Employee Rating

We have bought 4 vehicular from this dealership. We love Cat! She is always helpful! More

by tsummersill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Bonner , Cat Langbehn

Nov 29, 2021

Phillips Buick GMC responded

Thank you for your continued confidence in us and the the kind words for Cat. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! We appreciate the way you are always fair with us and willing to help us help you. Thanks for your trust and we look forward to many happy miles as we go down the road together.

November 19, 2021

Dealership Rating
Employee Rating

The service depart did the work as promised. Work was completed correctly and on time stated. More

by theboderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Phillips Buick GMC responded

Thank you for the kind words for our Service Team. We are so glad you took the time to communicate your experience and share it with us. We value your business and look forward to serving you again.

November 18, 2021

Dealership Rating
Employee Rating

Service is Timely and dependable. I have nothing more to add please accept this as is More

by Ploomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Phillips Buick GMC responded

Timely and dependable is exactly what we were going for Ploomis. Thank you for the great review, and 5-Stars too! Awesome. We are looking forward to your next visit.

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