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Jim Berlin
574 Reviews
Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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574 Reviews of Jim Berlin
Verified Customer
December 19, 2021
Terrible service. Damaged my new truck, had to paint the doors. Now the navigation doesn’t work. Worked when I took it there. Told me I couldn’t make an appointment. Had to drop off in morning, first come f doors. Now the navigation doesn’t work. Worked when I took it there. Told me I couldn’t make an appointment. Had to drop off in morning, first come first serve. I would never buy another vehicle from them again. This is my second one. Service first time was terrible. Scratched my door back in 2014. Bought my 2018 in Ocala. Should of gone back there. More
by JamesC
Other Employees Tagged: Bob in Service. I would fire him if I owner there place
December 15, 2021
Service for our truck was completed quickly. The part ordered arrived and was installed within a short amount of time and the staff was polite and helpful. ordered arrived and was installed within a short amount of time and the staff was polite and helpful. More
by twister612
Other Employees Tagged: Zach Beserock
December 08, 2021
Fast, friendly and professional service. I was met by the service advisor as I pulled in. They did the repair in a timely manner. Very happy with the experience and will definitely use them again when needed service advisor as I pulled in. They did the repair in a timely manner. Very happy with the experience and will definitely use them again when needed. More
by BPETER2.BP
Other Employees Tagged: Mark Simone
December 03, 2021
They always have great, courteous service. They do a great job fixing problems, but the GMC is a great car, so service other than regular maintenance isn’t required very much. great job fixing problems, but the GMC is a great car, so service other than regular maintenance isn’t required very much. More
by porkbay
December 02, 2021
Receive good service. all the employee were very helpful. Will always bring my car to Phillip Buick for service. Will always bring my car to Phillip Buick for service. More
by Shelason50
Other Employees Tagged: Fred "Coach" Allen, Gilbert "Bam" Niblack , Cat Langbehn
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