Jim Brotherton
Jim Brotherton at Alexandria Toyota

Jim Brotherton

Sales Consultant

Alexandria Toyota

3750 Richmond Hwy
Alexandria, VA 22305

4.6
100 Reviews
4.6

100 Reviews

Write a Review

100 Reviews of Jim Brotherton

August 19, 2025

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Employee Rating

From the minute Eric C. answered my call in Sales, things went smoothly, and I got just the car I was looking for. Eric went above and beyond for me. He knows how to sell More

by deborahkdavis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric C.

July 28, 2025

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For three years now I have had my Lexus serviced by the folks where I bought the car. The service, support and management of my visits are quick, professional and very appreciated. First class treatment. More

by Williamsearsreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Alexandria Toyota responded

Hi William, Thank you so much for your kind words and continued trust over the past three years! We're thrilled to hear that you've consistently had a positive experience with our service and team. Providing first-class treatment is always our goal, and it means a lot to know we're meeting your expectations. We truly appreciate your loyalty and look forward to serving you for many more years to come!

July 26, 2025

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Just bought a 2025 RAV4 - Jim Brotherton was awesome. He listened to our needs. He is super knowledgeable and his suggestions were most helpful and on target with our wishes for a car. The actual process More

by dave
Recommend Dealer
Yes

Other Employees Tagged: Tom Cantrell

Jul 30, 2025

Alexandria Toyota responded

Thank you so much for this wonderful review! We're thrilled to hear that Jim made your car-buying experience so smooth and enjoyable, and that Tom has continued to provide excellent service over the years. Saying goodbye to a 1996 Corolla with 380,000 miles is no small thing—but we’re excited for all the new memories ahead with your 2025 RAV4. And we’ll be sure to let Jim know he’s got a future gig as Santa! 🎅

July 17, 2025

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The advicer and manager the whole team excellent waiting time and services on time also solve my concern More

by Abdirahman abdi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 19, 2025

Alexandria Toyota responded

Hi Abdirahman, Thank you for sharing your experience! We’re pleased to hear that our entire team provided excellent service, timely support, and resolved your concerns. Please don’t hesitate to reach out whenever you need assistance in the future.

July 05, 2025

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Have been a customer since 1992 bought 8 vehicles through out the years It’s always an honest no hassle or haggle experience The service desk is the same always accommodating no games just down to the fa More

by Milenass131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manriquez

Jul 07, 2025

Alexandria Toyota responded

Milenass131, thank you so much for your continued trust and loyalty. It is great to hear that our team, both in sales and service, continues to provide the honest, straightforward experience you deserve. We look forward to serving you for many more years to come!

July 02, 2025

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Everyone went out of their way to make the buying experience as easy as possible. More

by David D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Surafel Hunachew, CJ Giles, Imad Alkadi

Jul 03, 2025

Alexandria Toyota responded

David, Thank you for taking the time to leave us a positive review! We hope you enjoy your vehicle for many years!

June 18, 2025

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The dealer was very good. He showed me how to use a navigation . It worked very nice! More

by wann223
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 20, 2025

Alexandria Toyota responded

Thank you for your 5-star review! We appreciate it. Congrats on your new car and be sure to reach out if you have any further questions!!

May 26, 2025

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I got excellent service from all crew. They treated me as I wanted my RAV4 More

by Berhanu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael and Henok

May 30, 2025

Alexandria Toyota responded

Hey Berhanu! Thank you for the great feedback! ✨

May 23, 2025

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The dealership was very clean, and the staff was very accommodating. My salesman and the manager were outstanding. Ted was very transparent and explained everything. I was not really looking to buy a tru More

by ful332
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Alexandria Toyota responded

Thank you for your review! We truly appreciate your feedback and are so glad to hear of your experience with Ted. We are so lucky to have him on our team. Take care and congratulations on your new car!!

May 25, 2025

ful332 responded

If you are in the market for a new or used vehicle, call Ted at Alexandria Toyota.

April 21, 2025

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Alexandria Toyota is easy to deal with and close to where I live. They also have an excellent service department. More

by babrown1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Demissie

Apr 25, 2025

Alexandria Toyota responded

Thank you for the high-star rating! We are so glad to hear your experience with us was so positive. Take care!!

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