Jim Brown

This dealership sucks, the owner has no idea how to run it. They treat customers and staff poorly. They need to sell to someone else who knows how to run a business. Stop auto dialing me with AI. Your the it. They treat customers and staff poorly. They need to sell to someone else who knows how to run a business. Stop auto dialing me with AI. Your the worst dealer group in all of Illinois More

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I went to several dealers looking for a car before I ended up at Berwyn Kia. I walked in and thought "here we go again" because of the bad experiences I had at other dealers - appointments not kept, ca ended up at Berwyn Kia. I walked in and thought "here we go again" because of the bad experiences I had at other dealers - appointments not kept, cars "not there" or "not ready to be sold" and they try a bait and switch, thousands of dollars of additional add ons to the advertised price, etc. That all changed when they introduced me to Mr. Brown. He was a straight shooter - he saw that I was serious and he treated me like an adult. I was in there at 5pm, he showed me the car I wanted to see, got me a fair value for my trade in, and I was out of there by 8pm with my certified pre-owned KIA. Plus, Jim is a really cool guy. He bent over backwards to make sure the sale worked and the car was acceptable. Thanks Jim - I'll be recommending you in the future! More

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Every car I owned I have bought it from here. Vince is my number one sales guy. We are forever blessed with the Berwyn Kia family. From buying a car to servicing it. Vince is my number one sales guy. We are forever blessed with the Berwyn Kia family. From buying a car to servicing it. More

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