134 Reviews of Jim Castro
May 29, 2020
Unscrupulous finance mgr. FM added options that were not requested. Took over a month to get credit process started for refund. Still waiting for credits through Nissan finance FM added options that were not requested. Took over a month to get credit process started for refund. Still waiting for credits through Nissan finance. Had to go to general Mgr after repeated Requests for credit. Working with service and parts was a good experience. Sales experience terrible. More
Other Employees Tagged: Jacob Little, Alex, service Paula, credit department. Riley Smith, finance??
May 27, 2020
Great Service! Everyone is so kind and helpful! They took great care of me. I will take my vehicle to Temecula Nissan all the time. great care of me. I will take my vehicle to Temecula Nissan all the time. More
Other Employees Tagged: Biff Gordon, Jacob Little, Tim Nelson
May 27, 2020
The sales aspect was great. The waiting and negotiating with finance is time consuming. Long process. Arrived at 1230 and didn't leave till 6 pm. Other departments not applicable with finance is time consuming. Long process. Arrived at 1230 and didn't leave till 6 pm. Other departments not applicable More
Other Employees Tagged: Phillip Brady , Eddy Aria, Biff Gordon, Jacob Little, Cierra McCandless, Amanda Nascimento, Greg Overholt, Garry Stalling, Russ Ward, Jonathan ledgar
May 24, 2020
Very helpful and friendly! Love this place! Victor was Very helpful and friendly! Love this place! Victor was excellent, answered all my questions, get me best deal anyone could ask for. I’m Very happy Very helpful and friendly! Love this place! Victor was excellent, answered all my questions, get me best deal anyone could ask for. I’m Very happy More
Other Employees Tagged: Phillip Brady , Biff Gordon, Jacob Little, Amanda Nascimento, Russ Ward, Victor
May 23, 2020
The rep guy is always helpful, courteous, and has my best interest in mind. I do not feel they are trying to add services that do not need immediate attention. Other reps are always pleasant. interest in mind. I do not feel they are trying to add services that do not need immediate attention. Other reps are always pleasant. More
May 16, 2020
Thank you Victor for your professionalism during the entire process of getting my car serviced. From the opening my car door upon arrival, informative information regarding the service needed to the upd entire process of getting my car serviced. From the opening my car door upon arrival, informative information regarding the service needed to the updated calls. Thank you Victor More
Other Employees Tagged: Phillip Brady , Eddy Aria, Biff Gordon, Jacob Little, Cierra McCandless, Amanda Nascimento, Greg Overholt, Garry Stalling, Russ Ward
May 16, 2020
Awesome customer service. Quick service. Very nice facility. Very clean. Services were done in a timely manner. My vehicle runs great after my service was done. Thank you Nissan. facility. Very clean. Services were done in a timely manner. My vehicle runs great after my service was done. Thank you Nissan. More
Other Employees Tagged: Tim
May 16, 2020
I felt that I was surrounded by friends and was settled with by the mood that was set. Thank you for the kind and knowledgeable service. We enjoyed some laughed and I look forward to seeing everyone agai with by the mood that was set. Thank you for the kind and knowledgeable service. We enjoyed some laughed and I look forward to seeing everyone again. More
Other Employees Tagged: Phillip Brady , Eddy Aria, Biff Gordon, Jacob Little, Cierra McCandless, Amanda Nascimento, Greg Overholt, Garry Stalling, Russ Ward, Tim
May 15, 2020
I will recommend the oil change only.... But your sales people are trying to get u to do everything done with your car at extreme high cost .. not happening!!!! My dad's a mechanic for the post office! I t people are trying to get u to do everything done with your car at extreme high cost .. not happening!!!! My dad's a mechanic for the post office! I totally know better than to fall into the trap!!! More
May 12, 2020
Alex was amazing crime the start of the appointment to the end. He made sure I understood what needed to be done and tried to find me the best deal. I really do appreciate all of his help! the end. He made sure I understood what needed to be done and tried to find me the best deal. I really do appreciate all of his help! More
Other Employees Tagged: Phillip Brady , Eddy Aria, Biff Gordon, Cierra McCandless, Amanda Nascimento, Greg Overholt, Garry Stalling, Russ Ward, Alex Campagna

