Jim Castro | Page 11

Recent service experience Amanda was great. She adhered to my appointment!. Jim in parts was great as usual. Had some questions he answered them politely and thoroughly. Thx Amanda was great. She adhered to my appointment!. Jim in parts was great as usual. Had some questions he answered them politely and thoroughly. Thx More

by SABARTON47 Verified Customer Verified Customer

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The dealership gave great and fast service. Was surprised that the wait to be seen by a Service Advisor was quite short. You guys Rock! that the wait to be seen by a Service Advisor was quite short. You guys Rock! More

by KYESCHUETZE Verified Customer Verified Customer

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Always great service. The people are friendly and they always get this ga done quicky. Not sure how I feel about not wearing .asks during this pandemic, but the service was good. always get this ga done quicky. Not sure how I feel about not wearing .asks during this pandemic, but the service was good. More

by amyskinner123 Verified Customer Verified Customer

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Great service. All of the staff met pur needs and worked hard to help us stay within our budget and get the best rates available. hard to help us stay within our budget and get the best rates available. More

by DOLORESURIBE1976 Verified Customer Verified Customer

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My experience with Temecula Nissan Was great! The staff was professional and courteous and really went above and beyond to help my family get the best deal available for our budget! was professional and courteous and really went above and beyond to help my family get the best deal available for our budget! More

by TURBO86WASHINGTON Verified Customer Verified Customer

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Alex did a great job of helping me and finding the right deal for me to get my tires changed and fluids done. I’ll continue to see Alex at Temecula Nissan to do my business with. deal for me to get my tires changed and fluids done. I’ll continue to see Alex at Temecula Nissan to do my business with. More

by DANETRUDEAU05 Verified Customer Verified Customer

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I can’t say much but it’s recommendable and trusted and counted on. Excellent. Thank you for the services done. Make sure your car is in good condition. Safety is always important. counted on. Excellent. Thank you for the services done. Make sure your car is in good condition. Safety is always important. More

by MILAGROS.VENTURA41 Verified Customer Verified Customer

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Received an email for a coupon “oil change 45 mins or less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mand less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mandated by the county. While he was checking me in he said the whole service would take 45mins to an hour. I again showed him the coupon and he’s like okay. Over an hour went by and i had not received a call so i contacted them service department and a lady answered the phone i asked for the status of the vehicle as well as clarification about the coupon her response “ well we’ve cut people and with everything going on in the world we can’t honor it” i advises her i had received the email on Friday in which it references what they’re doing during Covid-19. I spoke with the service advisor who stated they found a wood chip in my tire so it’ll be another 15 minutes. Another hour went by and i went to the dealer only to find my car sitting parked and yet no call. Alex came out when he saw me and when we went inside he totaled it out to $35 i asked, are you guys not honoring the coupon and he got defensive and said “i patched your tire at no charge i thought i was doing you a favor” i asked if that was a safety precaution and typically free he said “but but it’s fine I’ll give you the free oil change i just thought again i was doing you a favor” my thing is why have promotions if the service department won’t honor them or get upset. I told Alex he never called me once the oil change was done to tell me about my tire issue, he never kept me updated. More

by jenna_0405 Verified Customer Verified Customer

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Excellent service. Quick responses. Wonderful service during this crisis responsive and respectful. Special thanks to Eddy Aria for delivering the vehicle so we could maximize our social distancing. during this crisis responsive and respectful. Special thanks to Eddy Aria for delivering the vehicle so we could maximize our social distancing. More

by LRAPONE61 Verified Customer Verified Customer

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Love taking my car to Temecula Nissan the mechanics there are very honest would not take my car and would not take my car any place else are very honest would not take my car and would not take my car any place else More

by HYDRUSKOE99 Verified Customer Verified Customer

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