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Jim Chance
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9 Reviews
9 Reviews
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9 Reviews of Jim Chance
April 29, 2024
Was charged $150 analysis fee that was apparently disclosed in document signed on tablet at check in BUT the advisor never mentioned such charge would be assessed making it a surprise. Indicated I t disclosed in document signed on tablet at check in BUT the advisor never mentioned such charge would be assessed making it a surprise. Indicated I thought vehicle was starting hard might need a tune up but was running fine once started. Advisor indicated that the vehicle was starting as it should but I received a recommendation for a spark plugs, wires, distributor cap and more. End result, I paid $258 for an oil change! The analysis fee should have been discussed by the advisor at check in. The vehicle, 1982 280Z, had a light on the dash flashing for low washer fluid and it was not even addressed until I pointed it out at pick up. That is some high-quality inspection! I spent 30+ years in the dealership business as an owner and realize the biggest danger to your business are those customers who are unhappy and do not tell you about it. This advisor was at best deceptive and his behavior should be addressed. More
by MDICKEN
Verified CustomerOther Employees Tagged: Jimmer- Jim Chance?
Helpful 
April 29, 2024
Service was quick and efficient - no hazzles. Scheduling oil change was a breeze online. Thanks! Scheduling oil change was a breeze online. Thanks! More
by J.PRIDGEN
Other Employees Tagged: Jacie Badgley, Kimberly Bocage, Alex Hill, Garrett Overby, Michael Pino, Heidy Sosa
April 29, 2024
It was a great time, they were quick and honest about it and didn’t over push anything and didn’t over push anything More
by JUSTINCOLTS24
Other Employees Tagged: Jacie Badgley, Kimberly Bocage, Alex Hill, Garrett Overby, Michael Pino, Heidy Sosa
April 27, 2024
Very well run operation ! Employees seem to actually enjoy heir work … great experience considering the reputation some car dealers have ! Employees seem to actually enjoy heir work … great experience considering the reputation some car dealers have ! More
by JIMBILTUCCI
Other Employees Tagged: Ebron Taylor, Rosemarie Sansone, Kash Mirza
April 26, 2024
7 months after purchase Palm Ndure & team still treat me like a princess. Handled service on vehicle, repaired nail in tire, offered shuttle to my house while working on vehicle, and set me up for a free like a princess. Handled service on vehicle, repaired nail in tire, offered shuttle to my house while working on vehicle, and set me up for a free car wash. These guys r amazing. They r like Familia. So far I'm very impressed with Southern Nissan of Fort Myers. Keep up the good work! More
by ecordel1
Other Employees Tagged: Chris McPhillips, Michael Pino , Palm Ndure
April 24, 2024
They took it right in and had it repair in a reasonable time frame in the same day. time frame in the same day. More
by SHAOLINTIGER1062
Other Employees Tagged: Alex Hill, Garrett Overby, Michael Pino
April 18, 2024
Our car was warrantted by the F&I guy who lied to us about the bumper to bumper acter lease warranty about the bumper to bumper acter lease warranty More
by Reglusa
Other Employees Tagged: Brandon Randazzo
April 17, 2024
it is very good. i will be there next time. i am very happy to there. i will be there next time. i am very happy to there. More
by XUEDONGC
Other Employees Tagged: Sal Amin, Sergio Beltran, Sara Comly, Jacie Badgley, Kimberly Bocage, Frank Cabano, Jorge Grana, Luke Hancock, Alex Hill
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