Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jim Cruz
82 Reviews
82 Reviews of Jim Cruz
October 17, 2019
Taillights change Service was fast, and it took the time they said it was going to take. The waiting area was clean and tidy. Restrooms were also very clean Service was fast, and it took the time they said it was going to take. The waiting area was clean and tidy. Restrooms were also very clean More
by Rigel
Other Employees Tagged: Andrew Enger, Kevin McDonald
Helpful 
October 09, 2019
I brought my 2016 Mazda 3 for a routine service appointment. Easy to to set up an appointment online. Check in was seamless and the waiting area is newly remodeled and comfortable. Service tech appointment. Easy to to set up an appointment online. Check in was seamless and the waiting area is newly remodeled and comfortable. Service tech sent a video update of the work this is in progress via text. Made it easy for me to authorize/decline service suggestions. Out of the door in less than an hour and 15 minutes. More
by aaa
September 30, 2019
Service review Jim did a great job taking me through the process and making recommendations.! I like the new lounge, with ammenities to make ypur wait comfortable. Jim did a great job taking me through the process and making recommendations.! I like the new lounge, with ammenities to make ypur wait comfortable. And thanks for the free newspaper# More
by Slw
September 27, 2019
Always great customer service I always have good service here. This time the car was ready we’ll before they said it would be. Very friendly staff and love the new waiting area I always have good service here. This time the car was ready we’ll before they said it would be. Very friendly staff and love the new waiting area More
by Satisfied customer
September 27, 2019
Awesome dealership and service department!! I've had first rate service from sales all the way through to service at Morries Mazda. I'm a Morries Buy Happy fan for sure! I've had first rate service from sales all the way through to service at Morries Mazda. I'm a Morries Buy Happy fan for sure! More
by GM1959
September 09, 2019
James Cruz is terrific, keeps me coming back Jim is always a pro, very competent, knows his stuff, communicates well, solves problems. He gets it - knows what keeps people coming back. Friendly, Jim is always a pro, very competent, knows his stuff, communicates well, solves problems. He gets it - knows what keeps people coming back. Friendly, yet highly professional. I always look for Jim. Good experience w others, but Jim stands out More
by Njb
September 05, 2019
First Oil change on new car First experience with the service side of Marrie’s Minnetonka Mazda and it when extremely well. Everyone I talked with was polite and professional an First experience with the service side of Marrie’s Minnetonka Mazda and it when extremely well. Everyone I talked with was polite and professional and the car was done within the time they indicated. Very happy customer! More
by MClaire
September 02, 2019
Jim Cruz handles all my service requests & is does a great j Morries and Jim Cruz always do an excellent job getting my appointment when it is convenient for me completing the work timely and getting it done rig Morries and Jim Cruz always do an excellent job getting my appointment when it is convenient for me completing the work timely and getting it done right the first time More
by Earlmazdaowner
December 16, 2017
Overpriced Service I have a brand new Mazda3 from this dealership. Service has been good, however be warned that they cannot simply rotate your tires complementary with I have a brand new Mazda3 from this dealership. Service has been good, however be warned that they cannot simply rotate your tires complementary with your free oil changes during the initial warranty period. They charge $50 for a tire rotation! Overpriced! You'd think after spending almost $30K on a vehicle they could at least rotate some tires twice a year, it's pretty easy to do! One way they Nickle and Dime you! More
by MNAirman
Other Employees Tagged: Jason George, Andrea Kelly, Jean Lemmerman, Kevin McDonald
October 19, 2016
Goodly Jim has done an excellent job for me, I feel like I have a "Pit Boss" at Morrie's. He gave my car special attention when it needed repairs and is care Jim has done an excellent job for me, I feel like I have a "Pit Boss" at Morrie's. He gave my car special attention when it needed repairs and is careful to see the carb is tuned for best mileage which includes setting it for the seasons fuel blend. More
by Cowboy
Dealership Inventory (463 Vehicles)
