Jim D.

Service was fine. However we we informed that Vision Jeep will no longer honor our contract of free oil changes that was agreed upon at time of purchase!?!? Somethi However we we informed that Vision Jeep will no longer honor our contract of free oil changes that was agreed upon at time of purchase!?!? Something about the service center being bought by another company. Why weren’t we notified by mail, phone or email?? More

by BIGJOEFRAT Verified Customer Verified Customer

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I always have good service on my car. Nice area to wait. Everything was done in a timely manor. Nice area to wait. Everything was done in a timely manor. More

by katebarrett748 Verified Customer Verified Customer

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One of the worse service experiences I have had with any company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever o company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever owns Vision Dodge needs to get active. More

by patrick.petti Verified Customer Verified Customer

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These guys are great. I never wait long and the service is always great. Nice job I never wait long and the service is always great. Nice job More

by robturano4149@gmail.com Verified Customer Verified Customer

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Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More

by maiacarp Verified Customer Verified Customer

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Great shop and very friendly, have been going there for years and they are very trustworthy years and they are very trustworthy More

by Jtalbot Verified Customer Verified Customer

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I purchased car with agreement of lifetime free oil changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but since I had an appointment I decided to continue with NYS inspection. New breaks and tire needed for nearly $1000. I have taken the business elsewhere. I hope the $39.99 oil change price (which I did not have done) was important enough to push the $1000 and all future business (service and sales) was important enough. I have gone to Vision for a long time and I will be taking any and all future business elsewhere. To me, it's not about the $39.99, it's about the agreement that new ownership felt was not important. As a business person myself, one of the first things my first business coach told me was "the first person to make it about money loses". More

by BROWNE_DAVID Verified Customer Verified Customer

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This dealership is willing to help when ever possible. Not too pushy when trying to sell a car, and stay professional. Not too pushy when trying to sell a car, and stay professional. More

by KARILEE29 Verified Customer Verified Customer

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Helpful and understanding, quick and easy service, I will be back again. Easy to make an appointment online too! be back again. Easy to make an appointment online too! More

by doyle.rebecca92 Verified Customer Verified Customer

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The service was good but trying to schedule the job was terrible. Had to call multiple times to get a response terrible. Had to call multiple times to get a response More

by elizabethbastian66 Verified Customer Verified Customer

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