Jim Dengal | Page 2

Mike was my guy that sold me the truck and he was great Very smooth and easy super nice people Very smooth and easy super nice people More

by EQSOONICE Verified Customer Verified Customer

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Enjoyed working with Nico! He went above and beyond for us! I love my new jeep! Will definitely be back to work with Nico again.?? He went above and beyond for us! I love my new jeep! Will definitely be back to work with Nico again.?? More

by dhowie33 Verified Customer Verified Customer

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Service was very timely and everything was completed. The staff was very informative and courteous. The staff was very informative and courteous. More

by fredericktonetti Verified Customer Verified Customer

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Cost me $223 dollars for them to tell me that me driver side Jeep seat needs a cable, that’s going to cost me another $657 dollars… Bunch of CROOKS. side Jeep seat needs a cable, that’s going to cost me another $657 dollars… Bunch of CROOKS. More

by danabrady64 Verified Customer Verified Customer

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Basically got a lemon. Had bumper to bumper for the first 30 days and they wanted to put used parts in my car. Still told me they didn’t but I’ll never believe it. So many Had bumper to bumper for the first 30 days and they wanted to put used parts in my car. Still told me they didn’t but I’ll never believe it. So many issues I’m running into now that I’m out of the 30 days. Joe who sold me the car, tried to say that even though I told them within the first 30 days of the issue, the part wouldn’t come in time so they technically aren’t required to put it in and they were just doing me a favor. I talked to someone more competent (Jim) and got the part put in. Still was quite the hassle. More

by ALEXANDRABRIGGS903 Verified Customer Verified Customer

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My diesel Ram 2500 was repaired under extended emissions warranty and has not yet failed as of 21Apr26. That is wonderful. However, as best as I can tell, this Dealership and Ram's nation-wide management warranty and has not yet failed as of 21Apr26. That is wonderful. However, as best as I can tell, this Dealership and Ram's nation-wide management failed to repair this truck in a realistic time frame When I made the appointment stating the symptoms for the work order, I asked the service rep to confirm with the parts person parts were available, and he confirmed any diesel emissions parts needed were available. I was then told the appointment would be for 6 days away. Once I brought the truck in, it took me several calls over 3 or 4 days to be told it had not even been brought in yet for maintenance. Then, over the next few weeks, it awaiting parts. Then, maintenance could not begin, awaiting another two parts. Then, when those parts were received, the DEF injector could not be removed, with another week awaiting that part. My point is, there is poor parts management fleet wide! They told me of a similar parts unavailability, fleet wide, regarding a 3500 dually. Maintenance management, inability to hire enough diesel mechanics, and fleet-wide parts management, based on stocking enough spare emissions parts based on the fleet-wide emissions statistical failures, which contributed to this unacceptable customer service. This Ram truck was well built, drives well, and it serves a nation-wide customer diesel 2500 need. Feel free to research this warranty maintenance and contact me for further poor customer service details. More

by MJCOUGLER Verified Customer Verified Customer

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Very helpful in fixing my issues. They also went above and beyond by providing round trip rides to by office. I feel really good about my Jeep purchase at Vision! They also went above and beyond by providing round trip rides to by office. I feel really good about my Jeep purchase at Vision! More

by EM.NEVINGER Verified Customer Verified Customer

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Outstanding, as always! I love dealing with Jimmy at the service desk. He is so welcoming Ron his crew run a tight ship. A great people. I even got to speak to the mechanic I love dealing with Jimmy at the service desk. He is so welcoming Ron his crew run a tight ship. A great people. I even got to speak to the mechanic Will again the Wagoneer runs so smooth because of them. More

by knightowl1 Verified Customer Verified Customer

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It took about four months for my part to arrive, but I was given loaners to use. was given loaners to use. More

by lhowe890 Verified Customer Verified Customer

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Great service department very helpful, the manger is amazing and is always willing to help! I recommend this dealership to anyone with a Jeep or dodge vehicle. amazing and is always willing to help! I recommend this dealership to anyone with a Jeep or dodge vehicle. More

by 19.marisa.kyle Verified Customer Verified Customer

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