Jim Devault | Page 3

Takes to much time to repair my car my appointment was at 9:30 am and the give to me back after 3:00hrs just for oil change 9:30 am and the give to me back after 3:00hrs just for oil change More

by JORGE3203 Verified Customer Verified Customer

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I am glad I brought my car to Hyundai for repairs. The process was a little slow but they took their time and the engine and starter were replaced without any issues. Thank you and I will continue t The process was a little slow but they took their time and the engine and starter were replaced without any issues. Thank you and I will continue to bring my car in for repairs! More

by treese339 Verified Customer Verified Customer

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The service dept is the worst, will never have work done at Webb Hyundai Merrillville again. An alleged 2 1/2 hour job took 2 weeks due to service technician negligence, causing damage to our new vehicle. at Webb Hyundai Merrillville again. An alleged 2 1/2 hour job took 2 weeks due to service technician negligence, causing damage to our new vehicle. The salesman & sales experience was great 5 stars; service dept 0 stars More

by jsbalth Verified Customer Verified Customer

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I have been given great service from Webb so far but can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adju can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adjust rating accordingly. More

by Krishnadobbs Verified Customer Verified Customer

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Fast and helpful but received my car back with my windshield cracked and don't have anymore coolant after 5 hours drive windshield cracked and don't have anymore coolant after 5 hours drive More

by gregory_b Verified Customer Verified Customer

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Service was fast and easy to schedule every one was courteous and explained things in easy to understand terms courteous and explained things in easy to understand terms More

by RKLACIK Verified Customer Verified Customer

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I love the service department! I took my Kona in for its first service at 6,500 miles. I had two Sonatas before the Kona. I have known Jim Devault since 2012. He is an outstanding I took my Kona in for its first service at 6,500 miles. I had two Sonatas before the Kona. I have known Jim Devault since 2012. He is an outstanding service manager who always ensures I receive the best quality service. After having serious engine issues with my 2015 Sonata, I wasn't going to buy/lease another Hyundai vehicle. Jim was a big factor in my decision to lease the 2023 Kona. So, all in all, I would give Jim 10 stars if I could. More

by SANDY.MCMULLEN Verified Customer Verified Customer

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We have used Webb for years and have been very happy. Jim makes the service area special. Jim makes the service area special. More

by CLBAT Verified Customer Verified Customer

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Its newly built and everything is modern and comfortable. Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additiona Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additional work was explained in detail so you knew what you were paying (or not paying) for. Very happy with this dealership. More

by CharleuCglisa Verified Customer Verified Customer

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Waiting room is very comfortable. Staff is extremely helpful and nice. Work done in a timely matter. Staff is extremely helpful and nice. Work done in a timely matter. More

by RGUARDIOLA22 Verified Customer Verified Customer

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