Jim Devault
Jim Devault at Webb Hyundai Merrillville

Jim Devault | Page 4

Assistant Service Manager

Webb Hyundai Merrillville

1000 W 81st Ave
Merrillville, IN 46410

4.6
272 Reviews
4.6

272 Reviews

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272 Reviews of Jim Devault

April 11, 2024

Dealership Rating
Employee Rating

They provided us with a very simple and pleasant car buying experience. The entire staff was helpful and friendly. More

by CATKOR4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Beem , Jay Harris Jr., Todd Salinas

Apr 15, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 06, 2024

Dealership Rating
Employee Rating

I love this Hyundai dealership great service I was living in Porter county drove out here because of service. Service in Michigan City was terrible. Glad iam back closer to this Hyundai dealership gre More

by phylissjeanallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt , Nia Aldana, Benjamin James

Apr 08, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 27, 2024

Dealership Rating
Employee Rating

Stay way! I’m a loyal customer for service here. The last oil change, the oil pan plug fell out during a trip to Florida. Towed our car to a Hyundai dealer in More

by Steve Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin - Service Manager

Mar 27, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened, and would like to have a Manager reach out to you. Please email dana.douglas@webbcars.com with your contact information.

Mar 27, 2024

Steve Tucker responded

sweeeeetlooooou@aol.com 205-362-0174 This is my wife’s car, that obviously sits in our garage for the majority of the time. Obviously it’s a 2016 with low mileage. We don’t make up stories or look for free handouts. Just the facts. I’m responding to the poor answer she was given when she called regarding this event. She already told me not to pursue it, because she doesn’t want to feel bad asking for help paying for the problem. I’m the one that doesn’t like the answer she got from you. So if you’re just calling to talk so we both FEEL better, but your answer is the same, don’t waste my time. Respectfully,Steve T.

March 15, 2024

Dealership Rating
Employee Rating

Mack was outstanding as the whole team. My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I lo More

by KEITHCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt , Nia Aldana, Benjamin James

Mar 18, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 10, 2024

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Employee Rating

This is my favorite dealership all managers salesman and service guys are all my buddies More

by Chuck sizemore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Beem, Kim Slater, Zach Hansen, John Bourge, Mack Schmidt, Jaci Rupcich , Dave Cox, Justin Lieberman, Todd Salinas

Mar 11, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 28, 2024

Dealership Rating
Employee Rating

Have purchased many vehicles here and had them serviced here and everyone has been wonderful. We recently purchased two vehicles from Gary and he was great. Be sure to ask for him in sales and for Jim in t More

by Lauri Keagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Zeld, Jaci Rupcich , Chris Irving

Feb 28, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 22, 2024

Dealership Rating
Employee Rating

I love the new building & I'm able to work using the wifi. It's great. More

by newmomjennie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt

Feb 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 14, 2024

Dealership Rating
Employee Rating

Welcoming environment and people. The waiting room was very comfortable and the car returned with a fresh wash was a nice surprise. More

by islanddreamer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 14, 2024

Dealership Rating
Employee Rating

Friendly, prompt and efficient service. Didn't take too long either. Would definitely recommend. Very nice waiting area. More

by KWILK67328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Mack Schmidt , Nia Aldana, Benjamin James

Feb 15, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 04, 2024

Dealership Rating
Employee Rating

Very clean and spacious. Friendly customer service reps. Pricing seem a bit high on brake replacement. Tire quote was fair. Almost $900 for breaks is too much More

by richross14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Mack Schmidt , Ryan Wojcik

Feb 05, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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