Jim Grzywacz

I had the best experience working with Jim. He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! More

Helpful 0

Report | Print

I appreciate the quick response on my recent tire, rotation, and repair. Your dealership is very organized and all the personnel very pleasant. rotation, and repair. Your dealership is very organized and all the personnel very pleasant. More

Helpful 0

Report | Print

I had an 8:05am appointment for service. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. More

Helpful 0

Report | Print

Big Thanks to Jim G in sales, Scott B and Dean in service for helping me out on 6/13/22. I called Jim on a Saturday after hours and left a message asking for help on a bad situation I encountered with my 5+ for helping me out on 6/13/22. I called Jim on a Saturday after hours and left a message asking for help on a bad situation I encountered with my 5+ year old 2017 Escape. I had bought the Escape new from Jim. He called me early Monday morning (about 9am) and I explained to him my problem. After we hung up, he talked to Dean in Service. Jim then called me back and told me to come in and they would take care of my problem. Scott coordinated the repair I needed. By 10:30 am, I was on my way home very satisfied. 6 Stars for helping me. This is the way customer service should be and the way you build loyal customers who don't forget how Serra Ford helped them out! Great Experience. More

Helpful 1

Report | Print

Overall experience was very good. Jim is very knowledgeable and made the whole experience very nice. knowledgeable and made the whole experience very nice. More

Helpful 0

Report | Print

Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy process and everybody at the dealership knew exactly what they were doing. Very good experience would definitely recommend well and Tom Holzer dealer to anyone More

Helpful 0

Report | Print

Jim Grzywacz at Tom Holzer Ford is knowledgeable, personable, and finds me the right car for my needs while making the car buying experience enjoyable. personable, and finds me the right car for my needs while making the car buying experience enjoyable. More

Helpful 0

Report | Print

Have bought 3 cars from Tom Holzer Ford since 2014. Jim Grzywacz in sales has been great, as was the service dept with older cars. Grzywacz in sales has been great, as was the service dept with older cars. More

Helpful 0

Report | Print

Great Service once again Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. Wi Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. With a previous purchased vehicle - Brian was a big help when dealing with the service department. We found each member of the Tom Holzer staff we interacted with, make us feel welcomed and appreciated. More

Helpful 0

Report | Print

Early Bird lease renewal Team worked me thru new lease quickly and efficiently saved me some money on no down and lower monthly lease and at was waiting for me Team worked me thru new lease quickly and efficiently saved me some money on no down and lower monthly lease and at was waiting for me More

Helpful 0

Report | Print