Will Kent

We were referred to Will Kent. We couldn’t have asked for better service. Thorough and easy. We couldn’t have asked for better service. Thorough and easy. More

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⭐⭐⭐⭐⭐ I had an absolutely outstanding experience at Serra Ford, and I can't say enough great things about my sales guy Will and the entire team there. I came in on a Saturday morning knowing exactly Serra Ford, and I can't say enough great things about my sales guy Will and the entire team there. I came in on a Saturday morning knowing exactly what I wanted in an F-150, and Will made it his mission to check every single box. He listened, he delivered, and he never made me feel rushed or pressured. Finding the right truck with all my specific requirements could have easily turned into a stressful, multi-week ordeal — but Will made it feel effortless. What really blew me away was how smoothly everything came together. From the moment I walked in to the moment I drove off the lot, the entire process — test drive, negotiation, financing, and delivery — was handled all in one Saturday morning. That kind of efficiency is rare in any industry, let alone car buying. The finance team was just as impressive — quick, transparent, and no surprises. Everything was clearly explained and handled with professionalism. If you're in the market for a Ford and want a buying experience that's actually enjoyable, ask for Will at Serra Ford. He and his team have set the gold standard for what car buying should feel like. I drove away in my dream F-150 with a huge smile on my face, and I'd do it all over again in a heartbeat. Highly recommend! 🙌🚙 More

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Will Kent made the experience very smooth. I am very pleased with the process and Highly recommended this dealership. I am very pleased with the process and Highly recommended this dealership. More

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Serra Ford Farmington Hills makes the process of leasing easy and professional. Will Kent is the best he asks what you are looking for, goes the extra mile for his customers with rebates and offers, and off easy and professional. Will Kent is the best he asks what you are looking for, goes the extra mile for his customers with rebates and offers, and offers the best deals he can and offers one of a kind great service. Everyone should ask for him when going through the sales process. More

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My second purchase of a Ford F150. Delivery took longer than expected because of build delays. Got the truck configured for what we wanted and price was fair Delivery took longer than expected because of build delays. Got the truck configured for what we wanted and price was fair More

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Great customer service! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend! I was satisfied with my experience due to being informed appropriately and efficiently! Highly recommend! More

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Great experience with Will and also everyone I dealt with at the dealership. I will definitely shop there again! at the dealership. I will definitely shop there again! More

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Loved the way the sale was simple and options were shown as per my need as per my need More

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Will Kent was superb. I’ve been buying/leasing cars for 50 years. My Escape experienced catastrophic mechanical failure. The same day I was referred to Kent (I had never m I’ve been buying/leasing cars for 50 years. My Escape experienced catastrophic mechanical failure. The same day I was referred to Kent (I had never met the man) I called him. He returned my call within the hour. He towed my car. He met me. Processed my vehicle. Arranged and negotiated a new lease. Took care of the financing, title, registration and delivery while I had a cup of coffee. Followed up on my very important trailer hitch. He had his assistant drive my new vehicle home so my wife didn’t have to pick me up. All of this transpired in the course of six hours. Unbelievable. This is how a business should be run. Serra Ford has a new customer for life. Referrals to follow. Thanks Will. SMC More

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Excellent sales staff and service dept. Will Kent goes above and beyond for his customers. Will Kent goes above and beyond for his customers. More

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