Jim Maggard
Jim Maggard at Huston Cadillac GMC

Jim Maggard

Service Advisor

Huston Cadillac GMC

19510 US-27
Lake Wales, FL 33853

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Jim Maggard

July 25, 2025

Dealership Rating
Employee Rating

Purchasing was easy and smooth. Marcus is the best ever. We were treated like family the entire time we’re at the dealership. Huston Cadillac is a well run business. More

by Rob Petersilge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff

Jul 28, 2025

Huston Cadillac GMC responded

Thank you for your wonderful review, Rob! We're thrilled to hear that your purchasing experience was easy and smooth and that Marcus made you feel like family during your time at Huston GMC. We truly appreciate your kind words about our dealership. We look forward to serving you again in the future! -The Huston GMC Team

July 05, 2025

Dealership Rating
Employee Rating

Clay was great to work with. He was extremely helpful, knowledgeable and professional. His follow up was greatly appreciated. More

by TMW.TRADESHOWS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Clay Vogel , Keith

Jul 06, 2025

Huston Cadillac GMC responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Clay at Huston GMC. His dedication to providing helpful and professional service truly makes a difference. We appreciate your feedback and look forward to seeing you again! -The Huston GMC Team

July 03, 2025

Dealership Rating
Employee Rating

They have always been professional and easy to deal with. Each salesperson has an in-depth knowledge of their product. I will definitely continue to use this dealership. More

by 7kgrant77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Nicole Barnes

Jul 06, 2025

Huston Cadillac GMC responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Huston GMC. Our team strives to provide knowledgeable and professional service, and we're glad to hear you're satisfied. We look forward to seeing you again soon! -The Huston GMC Team

June 21, 2025

Dealership Rating
Employee Rating

I have owned nothing but Cadillacs since I bought my first one in 1970 I was very impressed with my sales person named Lily although she was only 23. She was very knowledgeable about these electric cars More

by miller2450
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Lily Barnes

Jun 23, 2025

Huston Cadillac GMC responded

Thank you for sharing your experience! We're honored to hear from a longtime Cadillac owner and glad your visit to Huston GMC was such a positive one. Lily’s knowledge and patience truly stand out, and it’s great to know she made you and your wife feel comfortable every step of the way. We appreciate your kind words — and we agree, Lily is a gem! -The Huston Cadillac GMC Team

June 15, 2025

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Employee Rating

THE HUSTON FAMILY ARE GREAT TO DEAL WITH FOR SALES AND SERVICE. MARK RIFF IS THE "ONLY" SALES PERSON I'VE DEALT WITH IN YEARS. HE IS MAKES IT EASY. ALWAYS UDERSTANDS THE CUSTOMERS ISSUES AND NEEDS. DOES More

by MIKE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Huston Cadillac GMC responded

Thank you for your kind words, Mike! We're glad to hear that you've had such a positive experience with the team and that Mark Riff continues to be someone you trust. It means a lot to us at Huston GMC to know he takes the time to understand your needs and always puts your best interests first. We appreciate your continued loyalty! -The Huston Cadillac GMC Team

Jun 16, 2025

MIKE22 responded

Good afternoon Mark, keep me in mind for an Acadia for Kimberly. She’s pretty insistent that she wants one was Super Cruise. I expect we’re going to have to wait for the 26s. Talk to you when I get back after the fourth, have a great holiday.

June 10, 2025

Dealership Rating
Employee Rating

As long as Sean out of deals, then every customer is much better off. Our family and friends do not trust him at all! More

by danacluster71
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff, Sean Monahan, George Gorham , Craig Bailey is the absolute best guy involved in Huston GMC!

June 04, 2025

Dealership Rating
Employee Rating

I have purchased nine automobiles since 2012. This dealership has the most knowledgeable people. Best sales people, the best service people and the best financing people. Kindness, Honesty and More

by JONHELD9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff, Nicole Barnes , Craig Bailey… Finance

Jun 05, 2025

Huston Cadillac GMC responded

Thank you for your incredible feedback! We’re honored to have earned your trust over the years and are so glad to hear that our team has provided you with top-notch service, sales, and financing. Kindness, honesty, and respect are core values here at Huston GMC, and we’re thrilled that they’ve made a difference in your experience. We look forward to continuing to serve you! -The Huston GMC Team

June 02, 2025

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Employee Rating

Very happy with the entire process. Love my new car! Great staff! Love the color of my new car! More

by dpleitgen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Huston Cadillac GMC responded

Thank you for your wonderful review! We're thrilled to hear that you are happy with the entire purchasing process and found our staff to be great. Enjoy your new car! -The Huston GMC Team

June 01, 2025

Dealership Rating
Employee Rating

Family-friendly atmosphere-salesman Mulder time-conscious and very efficient. Service dept. headed up by Jim Maggard is second to none. Nick Shermer very accommodating-no haggling-asked me what it would take More

by juejuewhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Vanlerberg, Nick Schirmer, Clark Mulder , Tim Anderson, Jim (?)-financial-5 stars

Jun 02, 2025

Huston Cadillac GMC responded

Thank you for the incredible support over the past 50 years! We're proud to provide a family-friendly atmosphere at Huston GMC, and it's great to hear Mulder, Jim Maggard, and Nick Shermer delivered such a smooth, no-pressure experience. Your loyalty means the world to us! – The Huston GMC Team

May 29, 2025

Dealership Rating
Employee Rating

Everything was done in a courteous and professional manner. The time it took to complete the purchase processes was much fastrr than anticipated. More

by Frdsail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Huston Cadillac GMC responded

Thank you! We're glad to hear your experience was courteous, professional, and quicker than expected. We appreciate your feedback and look forward to serving you again at Huston GMC. – The Huston GMC Team

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