Jim Maggard
Jim Maggard at Huston Cadillac GMC

Jim Maggard

Service Advisor

Huston Cadillac GMC

19510 US-27
Lake Wales, FL 33853

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Jim Maggard

December 18, 2025

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Employee Rating

Fabulous, I have dealt with them since 2013. I have been very pleased With all the services. always very pleasant and professional. More

by katiejaneg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Jackson Maggard

Dec 19, 2025

Huston Cadillac GMC responded

Thank you for your continued loyalty since 2013, Katie! We truly appreciate your trust over the years and are so glad to hear you’ve consistently been pleased with our service at Huston GMC. Providing pleasant, professional care is always our goal, and we look forward to serving you for many more years to come. -The Huston GMC Team

December 10, 2025

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I’ll ONLY be purchasing from this company moving forward! !!! I’m recommending HUSTON CADILLAC GMC to everyone.. Loved the Experience… More

by Michaelwas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Maggard

Dec 11, 2025

Huston Cadillac GMC responded

Thank you so much for the amazing feedback, Michael! We’re honored to hear that you’ll continue purchasing from us and recommending Huston Cadillac GMC to others. It means a lot that you loved your experience with us. We look forward to welcoming you back again! -The Huston GMC Team

December 07, 2025

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Jack, Jim and others were a pleasure to work with they even let me FEEL like I won the negotiation game. Thank you for making it a fair and comfortable atmosphere. M Green More

by martin63
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 08, 2025

Huston Cadillac GMC responded

Thank you for sharing your experience, Martin! We’re glad Jack, Jim, and the team made the process comfortable and enjoyable for you. Creating a fair and positive atmosphere is exactly what we aim for, and we’re thrilled it showed. Enjoy your new vehicle! -The Huston GMC Team

November 25, 2025

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My experience was a pleasant one. Jackson was very polite, patience and professional. Richard and the finance officer were also very helpful and attentive. This is my fourth XT 5 i More

by CRUZEJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricchard La Costa, Jackson Maggard , The finance representative was very helpful

Nov 26, 2025

Huston Cadillac GMC responded

Thank you for sharing your experience with us, Ed. It’s wonderful to hear that Jackson, Richard, and our finance team provided polite, patient, and professional service. We truly appreciate your continued trust in the XT5—four in 15 years is an incredible vote of confidence in the model and in our dealership. We’re grateful to have you as part of our family, and we look forward to supporting you for many more years and many more XT5s to come. -The Huston GMC Team

October 03, 2025

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Fast efficient and courteous, your staff was very professional and a pleasure to work with, I will be recommending you to my colleagues More

by aland.tellier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Jackson Maggard

Oct 04, 2025

Huston Cadillac GMC responded

Thank you for your wonderful review, Aland! We’re pleased to hear that you found our staff at Huston GMC to be fast, efficient, and courteous. Your recommendation to colleagues means a lot to us! We look forward to serving you again in the future. -The Huston GMC Team

September 20, 2025

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Marcus provided outstanding service—responsive, knowledgeable, and thorough in answering all my questions. He made the entire process smooth and enjoyable, resulting in the best car-buying experien More

by Josephnriccardi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff, Nick Schirmer

Sep 22, 2025

Huston Cadillac GMC responded

Thank you so much for taking the time to provide such great feedback, Joseph. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Marcus was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. -The Huston GMC Team

September 18, 2025

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You are a great company, love doing business with clay. Will tell my friends about the dealership. More

by RICDON7246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Vogel

Sep 19, 2025

Huston Cadillac GMC responded

Thank you so much for your kind words! We’re thrilled to hear you enjoy working with Clay and that your experience with us has been positive. We truly appreciate you spreading the word and recommending our dealership to your friends. We look forward to serving you again in the future! -The Huston GMC Team

August 26, 2025

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This is the 9th car I have purchased from Mark Riff . Everytime feels like the first time. Mark and his team work hard to make things happen. I couldn’t imagine buying a car anywhere else. More

by BPARK101788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Huston Cadillac GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that your experiences with Mark and the Huston GMC team have consistently exceeded your expectations. It's always our goal to make every transaction special. We look forward to assisting you on your next visit! -The Huston GMC Team

August 25, 2025

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Vehicle wasn’t inspected very well by dealer or GM! Found irregularities in craftmanship, Had to reorder parts. More

by CARLBOLDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Barnes

Aug 27, 2025

Huston Cadillac GMC responded

Thank you for your feedback, Carl. We understand your concerns regarding the inspection and craftsmanship of your vehicle. We appreciate you bringing these irregularities to our attention and will work diligently to address them. Please feel free to contact us at Huston GMC directly so we can discuss this further. Your experience is important to us, and we strive to maintain our high standards. -The Huston GMC Team

August 21, 2025

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Employee Rating

Very pleased with my GMC truck. Jackson answered every question I had in depth and with a quick response time. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Maggard

Aug 22, 2025

Huston Cadillac GMC responded

Thank you for your feedback, Jacob! We’re glad to hear that Jackson was able to answer all your questions thoroughly and quickly. Enjoy your GMC truck, and we look forward to assisting you again! -The Huston GMC Team

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