Jim Maggard
Jim Maggard at Huston Cadillac GMC

Jim Maggard

Service Advisor

Huston Cadillac GMC

19510 US-27
Lake Wales, FL 33853

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Jim Maggard

September 20, 2025

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Employee Rating

Marcus provided outstanding service—responsive, knowledgeable, and thorough in answering all my questions. He made the entire process smooth and enjoyable, resulting in the best car-buying experien More

by Josephnriccardi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff, Nick Schirmer

Sep 22, 2025

Huston Cadillac GMC responded

Thank you so much for taking the time to provide such great feedback, Joseph. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Marcus was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. -The Huston GMC Team

September 18, 2025

Dealership Rating
Employee Rating

You are a great company, love doing business with clay. Will tell my friends about the dealership. More

by RICDON7246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Vogel

Sep 19, 2025

Huston Cadillac GMC responded

Thank you so much for your kind words! We’re thrilled to hear you enjoy working with Clay and that your experience with us has been positive. We truly appreciate you spreading the word and recommending our dealership to your friends. We look forward to serving you again in the future! -The Huston GMC Team

August 26, 2025

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Employee Rating

This is the 9th car I have purchased from Mark Riff . Everytime feels like the first time. Mark and his team work hard to make things happen. I couldn’t imagine buying a car anywhere else. More

by BPARK101788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Huston Cadillac GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that your experiences with Mark and the Huston GMC team have consistently exceeded your expectations. It's always our goal to make every transaction special. We look forward to assisting you on your next visit! -The Huston GMC Team

August 25, 2025

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Employee Rating

Vehicle wasn’t inspected very well by dealer or GM! Found irregularities in craftmanship, Had to reorder parts. More

by CARLBOLDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Barnes

Aug 27, 2025

Huston Cadillac GMC responded

Thank you for your feedback, Carl. We understand your concerns regarding the inspection and craftsmanship of your vehicle. We appreciate you bringing these irregularities to our attention and will work diligently to address them. Please feel free to contact us at Huston GMC directly so we can discuss this further. Your experience is important to us, and we strive to maintain our high standards. -The Huston GMC Team

August 21, 2025

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Very pleased with my GMC truck. Jackson answered every question I had in depth and with a quick response time. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Maggard

Aug 22, 2025

Huston Cadillac GMC responded

Thank you for your feedback, Jacob! We’re glad to hear that Jackson was able to answer all your questions thoroughly and quickly. Enjoy your GMC truck, and we look forward to assisting you again! -The Huston GMC Team

August 09, 2025

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Employee Rating

This is one of the best car/truck dealers we’ve ever had. All transactions were completed smoothly and satisfactorily. Although everything was done online(we didn’t meet at all), we got exactly we are waitin More

by kurbanniyaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Barnes

Aug 11, 2025

Huston Cadillac GMC responded

It’s fantastic to hear how smoothly everything went, especially with the entire process handled online. At Huston GMC, we’re proud Lilly could provide such exceptional support to help you get exactly what you wanted. Your kind words mean a lot, and we look forward to assisting you with any future needs! -The Huston GMC Team

August 04, 2025

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Employee Rating

I am a satisfied, repeat customer. The entire staff is always very friendly and helpful, the service department to the girls at the checkout desk to the sales staff More

by gaganh47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Maggard

Aug 06, 2025

Huston Cadillac GMC responded

Thank you for your feedback! We truly appreciate your continued trust in Huston GMC as a repeat customer. It’s great to hear that everyone from the Service Department to the checkout desk to the Sales staff has consistently provided you with friendly and helpful service. We look forward to seeing you again! -The Huston GMC Team

August 01, 2025

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Employee Rating

Great experience, awesome group of people would definitely recommend this dealership. I love my next GMC 2500 AT4 More

by s.hattaway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Maggard

Aug 04, 2025

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Huston GMC Team

July 25, 2025

Dealership Rating
Employee Rating

Purchasing was easy and smooth. Marcus is the best ever. We were treated like family the entire time we’re at the dealership. Huston Cadillac is a well run business. More

by Rob Petersilge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Riff

Jul 28, 2025

Huston Cadillac GMC responded

Thank you for your wonderful review, Rob! We're thrilled to hear that your purchasing experience was easy and smooth and that Marcus made you feel like family during your time at Huston GMC. We truly appreciate your kind words about our dealership. We look forward to serving you again in the future! -The Huston GMC Team

July 05, 2025

Dealership Rating
Employee Rating

Clay was great to work with. He was extremely helpful, knowledgeable and professional. His follow up was greatly appreciated. More

by TMW.TRADESHOWS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Clay Vogel , Keith

Jul 06, 2025

Huston Cadillac GMC responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Clay at Huston GMC. His dedication to providing helpful and professional service truly makes a difference. We appreciate your feedback and look forward to seeing you again! -The Huston GMC Team

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