Jim Marr | Page 19

I recently brought in my 2019 Nissan Rogue for a fog light install, only to find out not enough parts were ordered and that the quoted price was nearly triple what I originally paid for parts. Also, I light install, only to find out not enough parts were ordered and that the quoted price was nearly triple what I originally paid for parts. Also, I had to take valuable time off of work which cost me a day's pay, only to have them tell me they could not do the install unless I spend an additional $600+ dollars on parts. To add further insult to injury, the parts were not in stock and needed to be ordered, which meant I would have to take another day off work to have the lights installed. Nonetheless, I was livid where nothing was accomplished. On an unrelated subject, the service manager told me that my VSC warranty purchased thru Nissan would not be accepted at their dealership. I called their corporate office and warranty company, who confirmed that their VSC was accepted at any Nissan dealership. Overall, my experience with this dealership was very negative. More

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The service was very good and done very quickly. Problem resolved could not be happier Problem resolved could not be happier More

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