Jim Mathews | Page 6

Shopping for a new vehicle is always "stressful", however, when dealing with Rowe Ford and Jim Matthews, the experience was a joy. Jim worked with me to find the right vehicle for me at "stressful", however, when dealing with Rowe Ford and Jim Matthews, the experience was a joy. Jim worked with me to find the right vehicle for me at price that was affordable. I truly appreciate the professionalism and the friendliness that any buyer deserves. I highly recommend both Jim and Rowe Ford for future purchases. More

Helpful 0

Report | Print

I am writing this review to express how well Jim Mathews treated us during the buying process. We did not feel any pressure. He paid attention to what we were looking for and he helped us find the right car treated us during the buying process. We did not feel any pressure. He paid attention to what we were looking for and he helped us find the right car. We highly recommend Jim Mathews. More

Helpful 0

Report | Print

We had an excellent experience working with Rowe Ford Westbrook. Jim Mathews was very helpful in fitting the right car to our need, and at a great price. Very straightforward, full of good and helpful Westbrook. Jim Mathews was very helpful in fitting the right car to our need, and at a great price. Very straightforward, full of good and helpful information to help with the decision-making process, and not 'pushy' at all. Would definitely recommend to others. :) More

Helpful 0

Report | Print

I've been looking for a car for over a year; spent lots of time researching and talking to various dealerships. I feel that I got the best service and "no gimmicks" approach from Rowe Westbrook. I walked of time researching and talking to various dealerships. I feel that I got the best service and "no gimmicks" approach from Rowe Westbrook. I walked out feeling like it was a relationship built on mutual respect. Looking forward to future interactions. I plan on going out of my way to have my vehicle serviced with them. More

Helpful 0

Report | Print

I went to Rowe Hyundai to see if I could find a new Sonata Limited at a price I could afford. After showing me all three models, Jim Matthew and I chatted and happened upon a late model pre-owned Limit Sonata Limited at a price I could afford. After showing me all three models, Jim Matthew and I chatted and happened upon a late model pre-owned Limited which met my needs and with some haggling, might fit my budget with room to spare. Jim and I sat and I began with a low offer. We didn't agree so I left with a promise to visit again when some new Limiteds came in. But the more I thought about it, I found the car I wanted. The next day I upped my offer to Jim's manager, Dave. Jim and Dave then met me half-way on the price. None of this was high pressure and at no time did I squirm in my chair as most dealers have made me do in the past. They also met my request for a sweetened price on my trade-in. The closing and paperwork went smoothly and within 24 hours I drove my beauty home. Good deal for me, a sale and my solid referral for Rowe Westbrook. Thanks, Jim, for a pleasant and satisfying transaction. More

Helpful 0

Report | Print

I researched all the models in the Elantra size class on line and where to get the best deal. After months I was close to buying a Focus @ Casco Bay Ford and when after showing my wife the car and driving b line and where to get the best deal. After months I was close to buying a Focus @ Casco Bay Ford and when after showing my wife the car and driving back to dealer...they didnt give me the price they quoted me and I left. I tried Bill Dodge in Brunswick and it was the worst dealer and salesperson ever. They pressured to close deal that day or not at all. I then tried Rowe after getting quotes from 2 out of state dealers and Jim Mathews gave me similar deal and lots closer to home. He actually gave me the quote before I went to the dealer which was exactly what I was looking for. I told him I was waiting for some money to come in and he held the car after it arrived from Korea. It was the color and equipment we were looking for. I was treated fairly and without high pressure sales tactics I dealt with at other dealers. I had a bad experience at Frank Galos Chev in saco also before this dealer...and this dealer was the most arrogant and old school. I was happy to deal with Rowe and Jim. He did what he said he was going to do. This is the way to run a dealership....this dealer seems to be breaking away from the the old school pain in the neck salesperson and tactics. You are much better off dealing with the customer in this way as Rowe did. All I can say is keep it up Rowe you will will do better making the process more friendly and honest to the customer. So I ended up at Rowe after contactacing several dealers and using Consumer Reports Zagg dealership express pricing which gives you prices from three dealers and their guaranteed low price. One of mine was Bill Dodge Brunswick and 2 from out of state. Rowe wasnt one of their dealers however they met the price quotes from consumer reports Zagg program and was easy to deal with. Yes I would recommend Rowe as a dealer to deal with and Jim as a sales person. More

Helpful 0

Report | Print

When shopping for a new vehicle we did a lot of research. For over 2 years we've considered a Hyundai Santa Fe. When we made the decision we were going to PURCHASE a Santa Fe we then had to decide new or u For over 2 years we've considered a Hyundai Santa Fe. When we made the decision we were going to PURCHASE a Santa Fe we then had to decide new or used and weigh those options. It came down to fuel consumption of used vs. new vehicles and the financing which translated into the monthly payment. The NEW vehicle's low interest rate and warranty won. We had friends who recently purchased a Santa Fe from Jim Matthews and advised us to travel 2 1/2 hours south instead of buying locally. I had emailed a few times with Kevin Callnan and spoken with Jim Matthews. They were both very helpful. I was able to convey what I wanted in a vehicle and the price I was able to pay. We dealt with Jim the day we made our trip and thanks to his patience with me and hard work everything worked out well. That day thanks to Rowe Westbrook and the hard work of these 2, we drove home that new with a new suv. I love it! More

Helpful 0

Report | Print

We traveled from Bangor area to Westbrook because we called Quirk and left a message and they never returned our call. We felt they must be overwhelmed with too many sales. We are very pleased with ou called Quirk and left a message and they never returned our call. We felt they must be overwhelmed with too many sales. We are very pleased with our new "ride" and had a great experience with Jim and your credit person. Thank you! More

Helpful 0

Report | Print

Was very happy with the overall experience. Jim was patient and helped me find the right car. He was more than willing to explore options. The financing went smoothly with little to no up-charge pres patient and helped me find the right car. He was more than willing to explore options. The financing went smoothly with little to no up-charge pressure. The end results was perfect for me. I have not problem recommending this dealership to anyone looking for a new or used car. More

Helpful 0

Report | Print