Jim Morrill
Jim Morrill at Robertsons GMC Truck, INC.

Jim Morrill | Page 18

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

Contact Me
4.8
317 Reviews
4.8

317 Reviews

Write a Review

317 Reviews of Jim Morrill

February 12, 2024

Dealership Rating
Employee Rating

Great service thanks ,highly appreciate your help. Will be back soon with other truck , thanks again More

by AEGUS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Tony Saltalamacchia, Liz Sellinger, Andy Stevenson

Feb 14, 2024

Robertsons GMC Truck, INC. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 08, 2024

Dealership Rating
Employee Rating

One of the best dealers around. Always satisfied with service by them. Highly recommend going to them for any service needs More

by JEREMYOLIVEIRA255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Sellinger, James Timilty

Feb 09, 2024

Robertsons GMC Truck, INC. responded

I appreciate your input, Jeremy. I'm glad to hear that you are consistently impressed with the service we offer here at Robertson's GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 08, 2024

Dealership Rating
Employee Rating

Great service. We were kept informed of the repairs that needed to be done and they were done in a timely manner. More

by JANETSEMAIL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker

Feb 09, 2024

Robertsons GMC Truck, INC. responded

I am thrilled to read your review, Janet! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and I am glad we delivered on providing exceptional service. I can't wait to welcome you back for more wonderful experiences! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 02, 2024

Dealership Rating
Employee Rating

Very pleased with the service I received in the service department. Professional, got me in and out faster than expected. More

by dkoenig1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Crocker , Liz Sellinger

Feb 05, 2024

Robertsons GMC Truck, INC. responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Robertson's GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 30, 2024

Dealership Rating
Employee Rating

Didn’t get what was supposed to be fixed fixed. Two days later same isssues More

by chwellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Crocker

Feb 01, 2024

Robertsons GMC Truck, INC. responded

Thank you for reaching out to us about your service experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact me at your earliest convenience so I may address this further. Thank you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 28, 2024

Dealership Rating
Employee Rating

Awesome dealer would not go anywhere else . Kind friendly knowledgeable and quick for service . Would recommend to anyone More

by SONNY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Robertsons GMC Truck, INC. responded

Thanks for your perfect review, Sonny! I'm glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 26, 2024

Dealership Rating
Employee Rating

From sales to documentation preparation to service everyone was friendly, informative and helpful. Service pulled the repair log so that I know when the next service should be scheduled. Looking forwa More

by jhurrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Robertson , James Timilty

Jan 29, 2024

Robertsons GMC Truck, INC. responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 23, 2024

Dealership Rating
Employee Rating

I've been servicing my Buick enclave at Robinson Buick GMC of wareham for 3 years and have received the best customer service so I want to thank everyone at the dealership for taking care of my Buick More

by Mandella615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Sellinger

Jan 24, 2024

Robertsons GMC Truck, INC. responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with the best vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 22, 2024

Dealership Rating
Employee Rating

Had problem with an emission pump on my 2021 Chevy Trailblazer causing the check engine light to stay on. The techs diagnosed the problem, ordered the appropriate part, and after a bit of a wait for More

by peterbalzarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

December 29, 2023

Dealership Rating
Employee Rating

Great sales experience in 2018. Pretty poor communication on the service side. Called them in December 2023 stating the type of work I was looking to have done on the truck. More

by WTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2024

Robertsons GMC Truck, INC. responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (508) 291-0044 when you have a chance. Thank you, and we look forward to hearing from you.

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