Jim Pruitt | Page 3
Service Advisor
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
29 Reviews
Write a Review29 Reviews of Jim Pruitt
November 16, 2021
Turned my SUV in for an inspection and was told by the service person Jeremy that it would take more time to find out the issues and said he needed approval to go over the $89 initial fee and said it woul service person Jeremy that it would take more time to find out the issues and said he needed approval to go over the $89 initial fee and said it would be between 300-400 dollars to evaluate the vehicle and I told him that it was fine but if it's over that he has to let me know. After calling twice speaking with Taylor and 2 weeks later I get a call saying the vehicle was ready and the bill was $1099.00 without any approval from me. I've been a customer for 5 years which we own a company that send numerous Nissan vehicles to My Import. I was very disappointed with my service More
Other Employees Tagged: Jeremy Bliss , Taylor Briggs
November 04, 2021
Right from the beginning, Byrd & Olivia greeted me warmly and directed me where to go. Jordan kept checking as to the progress of my vehicle. Jennifer and Anthony checked my vehicle out and explained every and directed me where to go. Jordan kept checking as to the progress of my vehicle. Jennifer and Anthony checked my vehicle out and explained everything very clearly. I had my car Simonized. I found two spots that concerned me and Anthony went and got his buffer and some polish and took care of those two spots. A very pleasurable experience. While I waited the coffee and popcorn were enjoyed. My Auto runs a very good dealership. Best experience I’ve ever had. More
Other Employees Tagged: Javid Zahir, Olivia Kasper , Byrd Harderman Jr, Stone Prough, Anthony, Jordan in sales. Mike in service.
October 03, 2021
Helpful and explained service completely. Talked about future service and replacing factory recall parts and allow ordering time future service and replacing factory recall parts and allow ordering time More
Other Employees Tagged: Jeremy Bliss
September 24, 2021
Fast service friendly people and a very pleasant waiting area, thank you. x o x o area, thank you. x o x o More
Other Employees Tagged: Kim Kreuter
September 23, 2021
The work was done in a timely manner and everything was very clean when they were done. Paul the parts manager is absolutely wonderful to work with and was a great help from ordering the parts to making su very clean when they were done. Paul the parts manager is absolutely wonderful to work with and was a great help from ordering the parts to making sure everything was done to how I wanted. More
Other Employees Tagged: Byrd Harderman Jr, Paul from parts department
September 18, 2021
After an initial concern Larry and Jim both went above and beyond to make sure the concern was addressed and taken care of. I was very pleased and impressed with the level of attention and willingness to and beyond to make sure the concern was addressed and taken care of. I was very pleased and impressed with the level of attention and willingness to make sure my concern was handled. More
Other Employees Tagged: Larry Ryan
September 14, 2021
1hr 20 minutes for a tire rotation and 30,000 mile service check is to long. Was told less that an hour. The follow up report that was sent was great to have but an explanation for tire tread 6mm thic service check is to long. Was told less that an hour. The follow up report that was sent was great to have but an explanation for tire tread 6mm thickness and brake pad 7mm thickness shoild have been included as well or discussed. More
Other Employees Tagged: Beth Smith