Jim Qualter | Page 15

dishonest Went in preapproved with capital one Mcgee is a participating dealership. Told them I was preapproved and gave them the letter. Told them when I signe Went in preapproved with capital one Mcgee is a participating dealership. Told them I was preapproved and gave them the letter. Told them when I signed the credit check to only do 3 inquiries. 1 that they have to do, 1 with capital one and another of their choice if they thought I could get a better rate. They slammed me with 12. Bought an extended warranty for 3000 dollars was misled on that as well, told me it was a full powertrain warranty. It is far from it. Also told I could take it anywhere for repair, but they would like me to bring it to them not true can only take it elsewhere over 40 miles away from Mcgee. I need warranty service on my engine brought it to mcgee, they told me they don't service my vehicle to take it to a ford dealer. The warranty is with portfolio. Do not get this. It is a scam. Mcgee actually pays for warranty repairs not portfolio they only approve or mostly decline claims. My claim was denied because I took the car to the dealer Mcgee told me to, but Mcgee never reported to portfolio that they were subletting the repair to another dealer, even though I spoke to them 3 different times asking them to do so. Wonder why? Maybe because a denied claim saves them money. They purposely did this knowing that the claim would be denied why not, since they would have to have paid for the repair which is 3200.00. If anyone does buy a used vehicle here, do not buy the warranty. More

Print

Best experience at dealership Ahmed Ragab and Jim Qualter were very friendly and patient with my purchase of a new car. Did not feel rushed or intimidated and they listens to what Ahmed Ragab and Jim Qualter were very friendly and patient with my purchase of a new car. Did not feel rushed or intimidated and they listens to what I had to say. I would definitely come back and recommend Mcgeecars in Hanover, ma. More

Print

Cancellation of Auto and Extended services!! Such a horrible experience with you guys since I bought Toyota Camry 2009 (used Car). First of all I purchased this car on mid-September 2015 and no Such a horrible experience with you guys since I bought Toyota Camry 2009 (used Car). First of all I purchased this car on mid-September 2015 and no one from the dealership told me the papers for the car is not available. With in couple of days I sold my old car and I was without car for almost two weeks and finally the agent from Toyota told me you can rent a car and toyota will pay until we get the papers for your Toyota Camry 2009. They took almost 45 days to handover the car to me (ridiculous). Then I visited the dealership to cancel my GAP & Extended warranty insurance on end of November and I signed and emailed the cancelation form (GAP & Extended warranty) to JIM QUALTER and since then I emailed him 4 to 5 times no reply, its been over four months. I personally visited twice and never saw JIM (looks he always off), I talked to another guy called MIKE RACICOT and he said JIM has already sent the form to concern department without knowing whether he has really sent or not. I am calling and asking for JIM from couple day but he never answer my phone (goes to his voice mail everytime). I want to ask is there anyone who can help me, this is so frustrating and annoying. I don’t think this is professional. More

Print

Horrible They are horrible on customer service They hide from that my car didn't passed inspection let me take the car and with 5 days I had the car the chec They are horrible on customer service They hide from that my car didn't passed inspection let me take the car and with 5 days I had the car the check engine light was on They are rude More

Print

Jon A. I recently purchased a 2010 Certified Dodge Journey in November 2015. From the moment I walked into the new expansive facility, I was impressed. I te I recently purchased a 2010 Certified Dodge Journey in November 2015. From the moment I walked into the new expansive facility, I was impressed. I test drove 3 SUV's and I liked the Dodge Journey. BUT to rate this any more than 1 or a 2 star - I would be lying: the salesperson did not have any knowledge of this vehicle or the other 2 I test drove. and when I asked about the built in GPS navigation system the salesperson said it was up to date: it was not, I had to order the disc myself and install it - one week after I brought the SUV, when I checked the safety flash light which is in the back of the SUV for the purpose of safety - it was not working and the 12 volt outlet that it was connected to had no power - when I called about it I was told that I have to pay for the repair - we argued and they reduced what I had to pay as I explained that this IS a CERTIFIED vehicle I should NOT have to spend any money except for oil changes and gas for at least the first six months or longer, and even after the repair I was told to allow the safety flashlight to charge it still does not work - and on top this I had to replace the starter this week. I am now waiting for the safety flashlight to come a Dodge Dealership that I ordered from. More

Print