Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
147 Reviews
4.8

147 Reviews

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147 Reviews of Jim Rodgers

July 01, 2025

Dealership Rating
Employee Rating

Pleasant, timely. These made the entire experience a good one. I am a repeat customer. More

by DTEACH97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

Thanks for the excellent work. When you buy a car from a dealership, you need more than just a sales person you need somebody who will back and service the vehicle. Thank you Matt More

by sblazice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Jun 23, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 11, 2025

Dealership Rating
Employee Rating

Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic More

by rgreco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Quick, Mike Ryder

Jun 12, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating
Employee Rating

Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! More

by fhobarth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 05, 2025

Dealership Rating
Employee Rating

This is a friendly dealership wherever you go on site. Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time More

by MIKEFREEMAN15
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews GM Center responded

Hi Mike- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 29, 2025

Dealership Rating
Employee Rating

Attention to detail keep me informed courteous listened to what I had to say very timely getting job fone More

by MGERCHMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

May 30, 2025

Matthews GM Center responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 22, 2025

Dealership Rating
Employee Rating

Very fast service. Also very easy to schedule an appointment. The service desk is staffed with friendly knowledgeable people. More

by mjhomanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge

May 28, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 21, 2025

Dealership Rating
Employee Rating

Service department was efficient and helpful in finding the problem with my vehicle (a GMC used truck). I plan to return for the repair after getting the quote. I apologize to the gentlemen who did work More

by LINDAWAGONER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 21, 2025

Matthews GM Center responded

Hi Linda- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

Dealership Rating
Employee Rating

The staff is extremely friendly and knowledgeable, dealing with my service needs. I won’t take my car anywhere else. More

by TCONNELLY1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 19, 2025

Dealership Rating
Employee Rating

Rob was fantastic. Rob and the team got my Buick Park Ave in and out FAST! More

by Dudes?123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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