Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Jim Rodgers

May 19, 2025

Dealership Rating
Employee Rating

Rob was fantastic. Rob and the team got my Buick Park Ave in and out FAST! More

by Dudes?123
Service Price Transparency
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Recommend Dealer
Yes

May 19, 2025

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The staff is extremely friendly and knowledgeable, dealing with my service needs. I won’t take my car anywhere else. More

by TCONNELLY1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
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Got totally ripped off and they lied too they did work I didn’t approve of and was forced to pay. I was told over the phone vehicles need one coil and one spark plug they replaced all four spark plugs witho More

by Miguel Villanueva
Service Price Transparency
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Recommend Dealer
No
May 05, 2025

Matthews GM Center responded

Hi Miguel- On behalf of Matthews GMC, please accept my sincerest apologies for your poor experience at our dealership. We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up. We want to make things right. We will pass along your experience to the correct personnel at our dealership right away so they can reach out to you personally if they have not already.

April 25, 2025

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Service is always a good experience. Prompt and courteous. They keep you informed throughout the process. More

by DMACDMCK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Matthews GM Center responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 25, 2025

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Great service every time nice friendly staff never a long wait to get in n out…. More

by ABNYNY8675309
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Recommend Dealer
Yes
Apr 28, 2025

Matthews GM Center responded

Hi -Thank you for sharing your great experience. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 24, 2025

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I have always had fantastic service and feel very well taken care of which is why this will always be my number one choice! More

by remeesh68
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 28, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 17, 2025

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Paul and the support team at Matthews did a great job in helping us get our new GMC Denali. The transactions went flawlessly and quickly. Shout out to all. More

by JR_BOATWRIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Matthews GM Center responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 12, 2025

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Timely and professional service. Listened to we had to say and acted accordingly. Very good experieence. More

by bwalker15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Apr 14, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 09, 2025

Dealership Rating
Employee Rating

I had the service department do some work on my vehicle and they did a great job. truck was as clean as when I dropped it off. They are very helpful and they get the job done in a short amount of time. More

by cgoodrich10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

March 28, 2025

Dealership Rating
Employee Rating

Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. More

by LDAVIS23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 31, 2025

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

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