Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
154 Reviews
4.8

154 Reviews

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154 Reviews of Jim Rodgers

July 18, 2025

Dealership Rating
Employee Rating

Very clean, not cutter with junk,all the staff are nice and helpful, easy to get work done on your vehicle. More

by badwolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 17, 2025

Dealership Rating
Employee Rating

Professional. Easy to work with. Tries to do what's workable and best for the customer. More

by Jandfgdovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 14, 2025

Dealership Rating
Employee Rating

Very good! !!!!Great service: in & out record time. James Rodgers good job. Will be back> More

by SNO24MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

Dealership Rating
Employee Rating

Jim was very helpful in analyzing and determining how to proceed to correct my problem. More

by jkobuski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ryder

Jul 17, 2025

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2025

Dealership Rating
Employee Rating

Fast frendly service work done on times and fare prices and easy payment process will recomendl More

by mrmoose1470
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

Dealership Rating
Employee Rating

Great service, prices and scheduling. All personnel are great to deal. Will continue to patronize. More

by mnjgons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 10, 2025

Dealership Rating
Employee Rating

Always do a awesome job! Great service department as well as Sales. Always deal with Matthews More

by lmmih1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 01, 2025

Dealership Rating
Employee Rating

Pleasant, timely. These made the entire experience a good one. I am a repeat customer. More

by DTEACH97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2025

Dealership Rating
Employee Rating

Thanks for the excellent work. When you buy a car from a dealership, you need more than just a sales person you need somebody who will back and service the vehicle. Thank you Matt More

by sblazice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Jun 23, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 11, 2025

Dealership Rating
Employee Rating

Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic More

by rgreco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Quick, Mike Ryder

Jun 12, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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