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Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Jim Rodgers

August 29, 2025

Dealership Rating
Employee Rating

As has always been the case and still is, great scheduling, great service, and great prices More

by mnjgons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 22, 2025

Dealership Rating
Employee Rating

all was quick and great la la la la la la la la la la More

by TGOWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2025

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Employee Rating

Excellent service. Fast, courteous, informative. Explained service done on warranty. Work done timely and efficiently. More

by gcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini

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Aug 25, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 19, 2025

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Employee Rating

My service request was handled Well. My service writer Jim Rodgers , made for a Pleasant experience. More

by jmckay20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 15, 2025

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Employee Rating

You guys are the best. I feel so comfortable with everyone. It’s like having family taking care of all my auto needs! More

by klugauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tierno, Fred Hobarth, Rob Linge, Andy Salvemini , Kelsey

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Aug 18, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 13, 2025

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Employee Rating

Vehicle was promptly taken in for service. Wait time was not an acceptable amount of time More

by LYNDAREINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge , Perry

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Aug 14, 2025

Matthews GM Center responded

Hi Lynda- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

August 13, 2025

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Employee Rating

Everyone at Matthews GM is so friendly and helpful! The dealership is so clean and easy to get to. We drive an hour away to get our vehicles serviced at this dealership, because we love it there!!! More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini

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Aug 14, 2025

Matthews GM Center responded

Hi Tami- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 25, 2025

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Employee Rating

Rob was pleasant and accommodating as well. The vehicle service was done on time and correct. More

by klinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

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Jul 28, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 22, 2025

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Employee Rating

Everything was great, exactly as expected the repair was completed on time. Every thing was good. More

by elis_hus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini

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Jul 24, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 18, 2025

Dealership Rating
Employee Rating

Very clean, not cutter with junk,all the staff are nice and helpful, easy to get work done on your vehicle. More

by badwolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Andy Salvemini, Mike Ryder

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Jul 21, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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