Jim Rodgers

My service appointment was handled in a timely manner. All requests were done. My service writer Jim Rodgers handled everything in an Excellent manner. All requests were done. My service writer Jim Rodgers handled everything in an Excellent manner. More

by jmckay20 Verified Customer Verified Customer

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Friendly staff and top notch service, best prices in town for any maintenance or repairs! for any maintenance or repairs! More

by PLFILAN Verified Customer Verified Customer

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As usual the service was prompt and efficient. Fred was very helpful and efficient. It is always a pleasure to come to Matthews. Fred was very helpful and efficient. It is always a pleasure to come to Matthews. More

by jdecatur Verified Customer Verified Customer

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Service was very good as it always has been and I have been using this service now for going on 20 years. been using this service now for going on 20 years. More

by DSSTIVER Verified Customer Verified Customer

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This is the first time I have ever had an issue. Was told a month ago when my car was inspected that I would the brakes to be done soon. I was told just don't wait too long if they start squeaking a Was told a month ago when my car was inspected that I would the brakes to be done soon. I was told just don't wait too long if they start squeaking and I thought I would get them done sooner. Thought they were just putting in the brake pads. When I went to pay the bill, they informed me that the rotors were done also. I would have thought that they would have at least ask me or told me that the rotors needed doing before they proceeded. More

by ppudiak Verified Customer Verified Customer

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Friendly quick service easy appointments and great service writer Jim Rogers who is very attentive and knowledgeable of his position and communication with customers service writer Jim Rogers who is very attentive and knowledgeable of his position and communication with customers More

by rawwilly54 Verified Customer Verified Customer

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Always goodm service with no problems. all personnel were courteous and very friendly as usual. all personnel were courteous and very friendly as usual. More

by DSSTIVER Verified Customer Verified Customer

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Jim was so professional and friendly. Our warranty part was quickly installed. We love how clean the GMC dealership is!!! They have beautiful waiting room that is well stocked with asso Our warranty part was quickly installed. We love how clean the GMC dealership is!!! They have beautiful waiting room that is well stocked with assorted snack/drinks. We love this dealership!!! More

by tami_hamberger Verified Customer Verified Customer

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I am very Pleased with Mathews GMC. Communication is very good and they are prompt. Communication is very good and they are prompt. More

by ERITT61 Verified Customer Verified Customer

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Fred & Jim, super friendly. Gave practical advice with an accent of humor in it! Using excellent communication skills, Jim taught me how to program a new key (and I am a low-tec Gave practical advice with an accent of humor in it! Using excellent communication skills, Jim taught me how to program a new key (and I am a low-tech female senior citizen)! Fred helped guide me to the correct key at an affordable price! Tho' a woman w/low mechanical knowledge, Fred & Jim did not in any way make me feel 'talked down to'. Instead, I got an education in how to practically and affordably maintain the functioning of our Savana van by keeping it well-serviced. Fred listened to our request and double checked when it last had its tires rotated. Fred then called our cell phone when there was a question re: possible battery replacement. And he called when the service was done. Husband and I are 100% satisfied with our interactions with GMC's Service Dept. Thank you for being there for us when our van and we need you! We cannot always afford all of the services our van needs (at the time), but we do our best to have done what our budget allows. We very much appreciate the coupons mailed to us! P.S. "Could you say a little more' questions need 'Excellent' as the top rating! More

by mjharvey Verified Customer Verified Customer

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