Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
172 Reviews
4.8

172 Reviews

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172 Reviews of Jim Rodgers

September 29, 2025

Dealership Rating
Employee Rating

This is the first time I have ever had an issue. Was told a month ago when my car was inspected that I would the brakes to be done soon. I was told just don't wait too long if they start squeaking a More

by ppudiak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

September 26, 2025

Dealership Rating
Employee Rating

Friendly quick service easy appointments and great service writer Jim Rogers who is very attentive and knowledgeable of his position and communication with customers More

by rawwilly54
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Ryder , David Reyes

Sep 29, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 26, 2025

Dealership Rating
Employee Rating

Always goodm service with no problems. all personnel were courteous and very friendly as usual. More

by DSSTIVER
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2025

Dealership Rating
Employee Rating

Jim was so professional and friendly. Our warranty part was quickly installed. We love how clean the GMC dealership is!!! They have beautiful waiting room that is well stocked with asso More

by tami_hamberger
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Matthews GM Center responded

Hi Tami- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2025

Dealership Rating
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I am very Pleased with Mathews GMC. Communication is very good and they are prompt. More

by ERITT61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Salvemini

Sep 17, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 15, 2025

Dealership Rating
Employee Rating

Fred & Jim, super friendly. Gave practical advice with an accent of humor in it! Using excellent communication skills, Jim taught me how to program a new key (and I am a low-tec More

by mjharvey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth

Sep 15, 2025

Matthews GM Center responded

Hi- We're happy you found Jim and Fred to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC and look forward to serving you in the future. Have a great day!

September 12, 2025

Dealership Rating
Employee Rating

Jim Rodgers does an outstanding job communicating with you and getting the vehicle in as quickly as possibe. Kudo's Jim! More

by mike@abovealltelecom.net
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Matthews GM Center responded

Hi Mike- We're happy you found our staff to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC and we hope to see you again.

September 11, 2025

Dealership Rating
Employee Rating

Full engine replacement due to recall went smoothly. Took only 3 days. No charge loaner was comparable vehicle to mine. More

by MGESSINI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 02, 2025

Dealership Rating
Employee Rating

I can always get in very quickly, everyone there is so friendly and helpful. Always answering my questions with a smile. More

by AMYMILLER13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rob Linge, Mike Ryder

Sep 03, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 02, 2025

Dealership Rating
Employee Rating

My husband and I have bought cars from Matthew’s Cadillac for 35 years and have worked with excellent people in sales, service, etc. Everyone has always been so professional, helpful and friendly. More

by jcollins180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Jim Breward , Bill Tabeek

Sep 03, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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