Jim Solomon | Page 29

Double charged for parts. Ridiculous alleged “computer-generated” charge for supplies (shop cleaning rags, etc from the explanation provided). Oddly coincidental that it’s alm Ridiculous alleged “computer-generated” charge for supplies (shop cleaning rags, etc from the explanation provided). Oddly coincidental that it’s almost the same cost as the parts billed to perform the services. How are incidental expenses not built into the price of the service? I purchased my Jeep from Pellegrino and will likely be buying another in the near future but not from Pellegrino. This was also my first and last trip for service to Pellegrino. More

by LHUGHES7109 Verified Customer Verified Customer

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Customer service is outstanding. Service center was fast and thorough. I highly recommend these guys, they always make sure you are taken care of. Service center was fast and thorough. I highly recommend these guys, they always make sure you are taken care of. More

by NERDYBAER Verified Customer Verified Customer

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I really like this dealership. Everyone is nice & Larry the service manager is always helpful & accommodating. Everyone is nice & Larry the service manager is always helpful & accommodating. More

by lclynch03 Verified Customer Verified Customer

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I had my brakes done and they sqeeled when I left. Went back after two weeks of trying to get my car looked at. They said all good and they are still not right. I’m disgusted that I spent 850 dollars Went back after two weeks of trying to get my car looked at. They said all good and they are still not right. I’m disgusted that I spent 850 dollars when I could have gone anywhere and gotten better service. More

by STEZZI6 Verified Customer Verified Customer

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Paid for the extended warranty and still charged for the repair. I was told the repair was finished 45 minutes after the call to authorize the work. Was charged for 3 hours... repair. I was told the repair was finished 45 minutes after the call to authorize the work. Was charged for 3 hours... More

by SREY33 Verified Customer Verified Customer

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Service for my oil change and tire rotation was right on time as scheduled and handled quickly and efficiently while I waited. The service couldn’t be any better! time as scheduled and handled quickly and efficiently while I waited. The service couldn’t be any better! More

by NJDMAC Verified Customer Verified Customer

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The Service on my Jeep Wrangler was quick and efficient. I would definitely recommend this dealership to my friends and family. I would definitely recommend this dealership to my friends and family. More

by Minole17 Verified Customer Verified Customer

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Jim Solomon was extremally accommodating as I had a last minute mechanical emergency (or so I thought). He found me a loaner car for me when none were available, and fixed the mechanical problem promptly a minute mechanical emergency (or so I thought). He found me a loaner car for me when none were available, and fixed the mechanical problem promptly and completely. The service staff is always friendly and genuinely seek to help the customer. More

by DRICCI1 Verified Customer Verified Customer

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The scheduling was easy, very welcoming reception, communication was good, and out in a reasonable time. communication was good, and out in a reasonable time. More

by TMCD Verified Customer Verified Customer

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Friendly customer service from setting up the appointment to leaving as a satisfied customer. In and out for an oil change, tire rotation, and recall inspection in an hour! to leaving as a satisfied customer. In and out for an oil change, tire rotation, and recall inspection in an hour! More

by bb.no21 Verified Customer Verified Customer

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