Jim Sweeney | Page 4

Bill is an amazingly great salesman and I'm so lucky to have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a malfunctioning emergency brake light which they did fix and gave me a loaner for a couple days. Overall all it has been a great experience so far. Thanks Bill! More

by jesse1010wins Verified Customer Verified Customer

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I never fill out these surveys but felt compelled to give an excellent rating here. Both service and sales have been top notch. an excellent rating here. Both service and sales have been top notch. More

by glen007 Verified Customer Verified Customer

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Absolutely shameful! Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the c Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the car. If you watch the video, you'll see that with minimal effort or time, they charged me $194 for this service! Thanks for putting a thermometer in the vents for a few seconds and justifying this bill! Really? Again, shameful! More

by jgrygiel Verified Customer Verified Customer

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Service was nicely done, people were kind and courteous, work done on schedule as promised. work done on schedule as promised. More

by PSPARANO36 Verified Customer Verified Customer

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My appointment with the servicing of my car went well and I was satisfied with all aspects of the experience I was satisfied with all aspects of the experience More

by FROBT61813 Verified Customer Verified Customer

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The dealership service was great. They were able to get me in and out quickly. The waiting area was nice. They were able to get me in and out quickly. The waiting area was nice. More

by aldermanza Verified Customer Verified Customer

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Good Service. Lisa has a great crew working with her. All very friendly and helpful. Only complaint is that when you make an appointment to stay, the wait time is Lisa has a great crew working with her. All very friendly and helpful. Only complaint is that when you make an appointment to stay, the wait time is always too long. The people that wait and made an appointment should have a higher priority. More

by PITTFULLTWO Verified Customer Verified Customer

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Great customer service the minute I walked into the door, pulled my car in, mechanic sent me a video of the work being done, which I appreciate was out the door within an hour pulled my car in, mechanic sent me a video of the work being done, which I appreciate was out the door within an hour More

by Kimzie Verified Customer Verified Customer

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I has a great service. He communicated the status of my vehicle well. And went out of his way to explain everything. He communicated the status of my vehicle well. And went out of his way to explain everything. More

by gedielem Verified Customer Verified Customer

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They were very professional, nice, and they also kept me updated through the whole process. updated through the whole process. More

by Nickwarner Verified Customer Verified Customer

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