Jim Watts

Overall, I believe that dealership did a good job on my repair however, we had a tire that had developed a slow leak the day before taking it in. We added this on to the repair. The dealer did repair the t repair however, we had a tire that had developed a slow leak the day before taking it in. We added this on to the repair. The dealer did repair the tire, but proceeded to over inflate the repaired tire to 41 while the other tires were under inflated at 29psi. I believe this was carelessness and could’ve caused a problem. More

by jdfawley Verified Customer Verified Customer

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Jim Watts runs a very professional service center his communications between his staff and clients are top-notch when deciding where you’re going to purchase your next car or SUV. It is very important to communications between his staff and clients are top-notch when deciding where you’re going to purchase your next car or SUV. It is very important to know that you have somebody that communicates with you and Services your vehicle properly. More

by WCAIRNSS26 Verified Customer Verified Customer

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Needed an inspection. Their emission machine broke down that morning. They sent my car over to another dealership under same ownership and had it back within a few hours Their emission machine broke down that morning. They sent my car over to another dealership under same ownership and had it back within a few hours. I've been dealing with them for years and always gotten outstanding service. Honest, knowledgeable, folks. More

by terryglasser Verified Customer Verified Customer

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Excellent service! The Kia staff were very friendly, professional, and welcoming. They helped me very quickly, and the whole process was smooth and easy. I really appre The Kia staff were very friendly, professional, and welcoming. They helped me very quickly, and the whole process was smooth and easy. I really appreciate their kindness and efficiency. Thank you for the great service! I highly recommend this Kia dealership! More

by SABOHAT32 Verified Customer Verified Customer

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Leigh Ann is a cordial, knowledgeable and professional sales representative at South Hills Kia. I felt very relaxed dealing with her on my quest to find a new ride. She helped immensely with my transition sales representative at South Hills Kia. I felt very relaxed dealing with her on my quest to find a new ride. She helped immensely with my transition to this new, high-tech 2026 portage Kia. I recommend her as well as the South Hills Kia sales team with a five star rating! Thank you,! More

by detb2003 Verified Customer Verified Customer

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Had to have major repairs on a 2020 Sorrento and the service department stepped up and took care of it for us and gave us a loaner vehicle while repairs were being done. service department stepped up and took care of it for us and gave us a loaner vehicle while repairs were being done. More

by cstone5383 Verified Customer Verified Customer

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Kayla was very professional and courteous with my appointment to get my car inspected. She kept me apprised of all the situational issues with my vehicle. I would recommend your dealership to all my appointment to get my car inspected. She kept me apprised of all the situational issues with my vehicle. I would recommend your dealership to all my friends and family. More

by FAWOZNIAK Verified Customer Verified Customer

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Every one I ever spoke with in the service dept are very professional and kept me updated . Kayla is very nice and knowledgeable . professional and kept me updated . Kayla is very nice and knowledgeable . More

by joann_lemley Verified Customer Verified Customer

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It took me about a week of calling and leaving a message on the AI machine that nobody ever returned my call. One day someone actually answered and I got an appointment to look at my car. Was told that da on the AI machine that nobody ever returned my call. One day someone actually answered and I got an appointment to look at my car. Was told that day that it would be about 7-10 days till they could get me back in to fix the issue and they would call as soon as they got the part which was supposed to be the next day. I waited about 5 days and started calling again leaving messages in the AI machine once again. Sent a text to the service manager. No response. Ended up driving to the dealership in order to talk to the service department. They looked into it and got me schedule the following week. This is the 10th KIA I have owned, never had a problem. Love them. However this is the first problem I had and the service for repair was totally an awful experience. More

by brianscears Verified Customer Verified Customer

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Very easy to get in for impromptu stuff like oil. Staff is knowledgeable and courteous. Staff is knowledgeable and courteous. More

by loren4 Verified Customer Verified Customer

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