Jim Watts
Jim Watts at South Hills Kia

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

Contact Me
4.6
725 Reviews
4.6

725 Reviews

Write a Review

725 Reviews of Jim Watts

September 28, 2026

Dealership Rating
Employee Rating

Kayla is the best, she is helpful and always can answer any questions I have. More

by handyside05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Sep 28, 2026

South Hills Kia responded

We’re glad our service team was able to answer all your questions during the service on your Kia Sportage. Hearing that you found our support helpful means a lot to our service team.

September 27, 2026

Dealership Rating
Employee Rating

Everyone was great, made my car buying experience easy and smooth. Definitely recommend South Hills Kia More

by lpbullock8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2026

South Hills Kia responded

Knowing the service on your Kia Sorento Hybrid went smoothly means a lot to our service department. Your recommendation means a great deal to us. If you need anything in the future, we’re here to help.

September 18, 2026

Dealership Rating
Employee Rating

Anytime I make a call they are always so very helpful with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but alwa More

by mpfmai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

Sep 18, 2026

South Hills Kia responded

Knowing that our support has been helpful every time you reach out means a lot to us. We’re glad our service on your Kia Sportage Hybrid has met your needs from start to finish. Your kind words brighten our day and encourage us to keep up this level of care.

September 16, 2026

Dealership Rating
Employee Rating

This was our first experience with a Kia dealership and it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpf More

by barb554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

South Hills Kia responded

Knowing your first visit to a Kia dealership exceeded expectations means a lot to our service department. We’re glad we could handle the oil change, tire rotation, and car wash on your Sportage Plug-In Hybrid with the attentive, knowledgeable care you described.

September 16, 2026

Dealership Rating
Employee Rating

When you say there’s no reason to make an appointment for oil change, you guys should have an express lane for that only More

by mancaverick48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2026

South Hills Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 16, 2026

Dealership Rating
Employee Rating

I have had my car for a year and have brought my car in twice and each time I have asked to have my car washed as courtesy. Both times they didn't wash my car, when I picked my car up last week I asked the More

by kjtst20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

South Hills Kia responded

Thank you for your feedback. We're sorry to hear that your vehicle was not washed as requested and that the communication regarding the service did not meet your expectations. We appreciate you bringing this to our attention and will review this with our team to help improve the customer experience moving forward.

September 16, 2026

Dealership Rating
Employee Rating

I made the appointment for the service center online, and there were no appointments for over two weeks out. I originally said that I had a ride fron the dealership, but circumstances changed. I tried callin More

by SorentoSiren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2026

South Hills Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 15, 2026

Dealership Rating
Employee Rating

Staff is always professional and takes care of all issues within a reasonable time frame. More

by kyra.l.murphy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla, Kyle

Sep 15, 2026

South Hills Kia responded

We’re glad the service on your Kia Sorento was both prompt and professional. Your praise and five-star rating mean a lot to our service department.

September 14, 2026

Dealership Rating
Employee Rating

I think South Hills Kia is the best when it comes to customer service. Nice service and staff are polite More

by carl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

South Hills Kia responded

Knowing you consider our customer service the best means a lot to our team. We’re happy the service on your Kia Sportage Plug-In Hybrid felt both efficient and welcoming.

September 05, 2026

Dealership Rating
Employee Rating

I think South Hills Kia is the best when it comes to customer service. they always seem to do what ever is needed to keep you happy. More

by SHOENEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2026

South Hills Kia responded

Knowing that our service on your Sportage Hybrid consistently meets your needs means a lot to us. Hearing that you consider us the best for customer service and that we do whatever it takes to keep you happy makes us proud.

1
...

Dealership Inventory (165 Vehicles)

new 2026 Kia Sportage car, priced at $34,659
2026 Kia Sportage
new
Ebony Black exterior
Automatic
All-wheel Drive
new 2027 Kia Telluride car, priced at $61,290
2027 Kia Telluride
new
Black Jade exterior
Automatic
All-wheel Drive
used 2023 Kia Forte car, priced at $22,258
2023 Kia Forte
used
Gravity Gray exterior
CVT
Front-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $44,974
2026 Kia Sorento Hybrid
new
Green exterior
Automatic
All-wheel Drive
used 2025 Kia Sportage car, priced at $31,488
2025 Kia Sportage
used
Ebony Black exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $34,659
2026 Kia Sportage
new
Blue exterior
Automatic
All-wheel Drive