Jim Watts
Jim Watts at South Hills Kia

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
698 Reviews
4.6

698 Reviews

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698 Reviews of Jim Watts

July 06, 2026

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Employee Rating

Excellent service by the team. I was kept informed of the work being done and was not surprised. More

by scottcsperling
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

South Hills Kia responded

We’re glad our service team kept you informed during your Kia Telluride service. Thank you for recognizing our clear communication. We look forward to assisting you again.

July 05, 2026

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The service department was very pleasant and efficient dealing with South Hills. Kia has been my best experience ever with the dealership! More

by blanchwagner
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

South Hills Kia responded

Thank you for highlighting our service department’s pleasant and efficient care for your Kia Soul. We’re thrilled it’s been your best experience with us. We look forward to supporting your future service needs.

July 04, 2026

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I scheduled my appointment online was easy and it was an inspection/emissions and was a busy day there but customers including myself were in and out in under 1 hour and the fact they kept me updated via t More

by cmduda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2026

South Hills Kia responded

Thanks for sharing your experience with our online scheduling and text updates. We’re glad Jim and our team could complete your Kia inspection and emissions service in under an hour on a busy day. We appreciate your feedback and look forward to helping with your next service.

July 02, 2026

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Appt was for 10:)) AM. for Roof chrome recall, State inspection and yearly oil change. confirmed with service consultant that emissions test not required. Waited 3 hours More

by pa12bauer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

June 22, 2026

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I was very satisfied with the oil change completed and the verification of no issues with the fuel line recall. More

by williameberts
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

South Hills Kia responded

Thanks for trusting us with your Kia’s oil change and for letting us confirm the fuel line recall had no issues. Jim and the service team are pleased to hear everything went smoothly. We look forward to helping you again.

June 18, 2026

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Slow and not accurate they miss problems and take too long to get job done More

by szwarc47
Service Price Transparency
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Recommend Dealer
No
Jun 22, 2026

South Hills Kia responded

We're sorry that you didn't have a completely satisfying experience. If you don't mind reaching out to us directly, we'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 17, 2026

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Staff was very friendly, professional and, most importantly, fast. Welcomed me when I arrived and thanked me when finished. More

by digger_dan
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

South Hills Kia responded

It’s great to know you found our service friendly, professional, and fast for your Kia Sportage Hybrid. Jim and our service team enjoyed welcoming you and seeing you off. Thank you for sharing your experience.

June 09, 2026

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Scheduled an appointment with John for 9:00. Arrived promptly on time but needed to wait with everyone who showed up for nonscheduled appointments. Also, made repeated calls to John to follow up More

by Tucson review
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: John (service manager)

Jun 13, 2026

South Hills Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 08, 2026

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My sister and I were comfortable the minute we entered the dealership with the way we were welcomed. The salesperson Leigh-Anne explained her product and listened to what we wanted. We would not hesitat More

by Prtgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

Jun 08, 2026

South Hills Kia responded

It’s wonderful that you and your sister felt so comfortable from the moment you arrived. Leigh-Anne is glad her product knowledge and attentive listening helped you find what you needed. We look forward to welcoming you both back.

June 05, 2026

Dealership Rating
Employee Rating

Overall the buying experience at Kia was very straight-forward. Leigh-Anne, our salesperson, was VERY knowledgeable about the vehicle we were looking at, definitely more than any other salespers More

by aecitdir
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

Jun 05, 2026

South Hills Kia responded

Thank you for the great feedback. We’re delighted that Leigh-Anne’s expertise helped streamline your Telluride purchase and that you’re enjoying its spacious design and advanced features. If you have any questions or need assistance down the road, feel free to reach out.

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