Kayla is the best, she is helpful and always can answer
any questions I have.
any questions I have.
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by handyside05
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kayla
Sep 28, 2026 -
South Hills Kia responded
We’re glad our service team was able to answer all your questions during the service on your Kia Sportage. Hearing that you found our support helpful means a lot to our service team.
Everyone was great, made my car buying experience easy
and smooth. Definitely recommend South Hills Kia
and smooth. Definitely recommend South Hills Kia
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by lpbullock8
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
South Hills Kia responded
Knowing the service on your Kia Sorento Hybrid went smoothly means a lot to our service department. Your recommendation means a great deal to us. If you need anything in the future, we’re here to help.
Anytime I make a call they are always so very helpful
with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but alwa
with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but always.
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by mpfmai
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kayla Belajac
Sep 18, 2026 -
South Hills Kia responded
Knowing that our support has been helpful every time you reach out means a lot to us. We’re glad our service on your Kia Sportage Hybrid has met your needs from start to finish. Your kind words brighten our day and encourage us to keep up this level of care.
This was our first experience with a Kia dealership and
it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpf
it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpful and knowledgeable.
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by barb554
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
South Hills Kia responded
Knowing your first visit to a Kia dealership exceeded expectations means a lot to our service department. We’re glad we could handle the oil change, tire rotation, and car wash on your Sportage Plug-In Hybrid with the attentive, knowledgeable care you described.
When you say there’s no reason to make an appointment for
oil change, you guys should have an express lane for that only
oil change, you guys should have an express lane for that only
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by mancaverick48
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
South Hills Kia responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
I have had my car for a year and have brought my car in
twice and each time I have asked to have my car washed as courtesy. Both times they didn't wash my car, when I picked my car up last week I asked the
twice and each time I have asked to have my car washed as courtesy. Both times they didn't wash my car, when I picked my car up last week I asked the young man if they washed it and he said yes......they didn't wash not! Not good customer service and disappointing
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by kjtst20
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2026 -
South Hills Kia responded
Thank you for your feedback. We're sorry to hear that your vehicle was not washed as requested and that the communication regarding the service did not meet your expectations. We appreciate you bringing this to our attention and will review this with our team to help improve the customer experience moving forward.
I made the appointment for the service center online, and
there were no appointments for over two weeks out. I originally said that I had a ride fron the dealership, but circumstances changed. I tried callin
there were no appointments for over two weeks out. I originally said that I had a ride fron the dealership, but circumstances changed. I tried calling the dealership, but got stuck with the AI bot with no humans available to help me. The dealership had no clear signage to the service center. I wasn’t greeted within the first ten minutes of waiting. When I got to the front, they struggled to find the appointment I made two weeks prior. It took the shop over 90 minutes to get me an estimate, when other shops do it in less than 20. And, no one in the shop offered me a ride to get to work on time while my car was in the shop. I ended up getting a Lyft. I’m not sure if the problem was fixed since there is slight hesitation in the engine, but I am reluctant to bring it back. It was a less than ideal experience that made me feel unappreciated.
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by SorentoSiren
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
South Hills Kia responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Staff is always professional and takes care of all issues
within a reasonable time frame.
within a reasonable time frame.
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by kyra.l.murphy50
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kayla, Kyle
Sep 15, 2026 -
South Hills Kia responded
We’re glad the service on your Kia Sorento was both prompt and professional. Your praise and five-star rating mean a lot to our service department.
I think South Hills Kia is the best when it comes to
customer service. Nice service and staff are polite
customer service. Nice service and staff are polite
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by carl29
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
South Hills Kia responded
Knowing you consider our customer service the best means a lot to our team. We’re happy the service on your Kia Sportage Plug-In Hybrid felt both efficient and welcoming.
I think South Hills Kia is the best when it comes to
customer service. they always seem to do what ever is needed to keep you happy.
customer service. they always seem to do what ever is needed to keep you happy.
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by SHOENEE7
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2026 -
South Hills Kia responded
Knowing that our service on your Sportage Hybrid consistently meets your needs means a lot to us. Hearing that you consider us the best for customer service and that we do whatever it takes to keep you happy makes us proud.