Jim Watts
Jim Watts at South Hills Kia

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
741 Reviews
4.6

741 Reviews

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741 Reviews of Jim Watts

November 12, 2026

Dealership Rating
Employee Rating

Kayla did a great job communicating during my appointment and providing a clear guide of the work the vehicle needed More

by hughesd048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

Nov 12, 2026

South Hills Kia responded

We're pleased our service team kept you informed during your Kia K5 appointment and clearly explained the work it needed. Thank you for the five-star rating!

November 11, 2026

Dealership Rating
Employee Rating

it was great thank you to all the Team and Kayla for taking out of my car and getting good timely service. Thank you. More

by jahnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Nov 11, 2026

South Hills Kia responded

Knowing you were pleased with the prompt care for your Kia Seltos means a lot to our service team. Thank you for the five star rating!

November 07, 2026

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Highly recommended. Very professional South Hills Kia is my go to for a KIA been dealing with them for 25 years More

by ferrebdh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John

Nov 07, 2026

South Hills Kia responded

After 25 years with our dealership, your continued confidence and recommendation mean a great deal to us. We're glad our team made a positive impression during your Kia Sportage service.

November 07, 2026

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The service staff was quick and efficient. It was my first time using the service department and I was pleasantly impressed. More

by simmers21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 07, 2026

South Hills Kia responded

We're pleased the service on your Kia Telluride was handled promptly and that your first visit to our service department left a positive impression.

October 26, 2026

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2 Hours for a scheduled state inspection is a long time to wait. I also feel that the upsell on services is crazy. Recommending extra services that are $600 more than the original service requested is a cl More

by lmc5238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2026

South Hills Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 23, 2026

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Employee Rating

Overall, I believe that dealership did a good job on my repair however, we had a tire that had developed a slow leak the day before taking it in. We added this on to the repair. The dealer did repair the t More

by jdfawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

South Hills Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 17, 2026

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Employee Rating

Jim Watts runs a very professional service center his communications between his staff and clients are top-notch when deciding where you’re going to purchase your next car or SUV. It is very important to More

by WCAIRNSS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

Oct 17, 2026

South Hills Kia responded

Your feedback on Jim’s clear communication and the care your Sorento received showcases our service center’s dedication to keeping you informed and properly serviced. Hearing that these efforts met your expectations means a lot to our team. We’re honored you’d consider our dealership for your next vehicle purchase.

October 16, 2026

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Needed an inspection. Their emission machine broke down that morning. They sent my car over to another dealership under same ownership and had it back within a few hours More

by terryglasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Service desk 5 stars, did not see Mr Watts today, just Ian

Oct 16, 2026

South Hills Kia responded

Your Mitsubishi Mirage has been in our care for years, and we appreciate your loyalty. We’re pleased we could send it to our other location for its emissions inspection and have it back in just a few hours. Hearing you find our team honest and knowledgeable means a great deal to us.

October 16, 2026

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Employee Rating

Excellent service! The Kia staff were very friendly, professional, and welcoming. They helped me very quickly, and the whole process was smooth and easy. I really appre More

by SABOHAT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

South Hills Kia responded

Knowing the service on your Kia Carnival Hybrid felt seamless is very rewarding. Hearing that our team’s welcoming, professional approach and quick assistance met your expectations means a lot to our service department. We’re glad we could assist you promptly and make the process easy, and we appreciate your recommendation.

October 15, 2026

Dealership Rating
Employee Rating

Leigh Ann is a cordial, knowledgeable and professional sales representative at South Hills Kia. I felt very relaxed dealing with her on my quest to find a new ride. She helped immensely with my transition More

by detb2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice, Eddie Aguirre , Ian

Oct 16, 2026

South Hills Kia responded

Hearing that working with Leigh-Anne put you at ease during your search means a lot to our sales team. We’re delighted you’re enjoying your new 2026 Kia Sportage and appreciate your recommendation and five-star rating.

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