Jim Watts
Jim Watts at South Hills Kia
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Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
510 Reviews
4.6

510 Reviews

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510 Reviews of Jim Watts

April 19, 2024

Dealership Rating
Employee Rating

Great awsome good grand wonderful outstanding top notch out of this world amazing excellent wow More

by ericpfrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

April 18, 2024

Dealership Rating
Employee Rating

Very easy process no hard selling. Listened to needs. No hidden cost. very up front an sales , service and financing. More

by jaime3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

April 18, 2024

Dealership Rating
Employee Rating

Always Excellent service every time I bring my kia stinger in. Kayla is the best. She is always quick to respond and makes sure I am taken care of throughout the entire process. She will update me whi More

by johnjevicky2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

April 17, 2024

Dealership Rating
Employee Rating

Eddie Aguirre went above and beyond to help me to find my car. Love the car, so far. Was disappointed in KIA's limited color selections for interior and outside of the Sportage. More

by rkolling2
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 19, 2024

South Hills Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (724) 942-3000.

April 16, 2024

Dealership Rating
Employee Rating

Once again Kayla and the service team gave excellent service! once again, she managed to get me scheduled at a time most convenient for me. If there was a 10star rating they would receive that. More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Apr 18, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2024

Dealership Rating
Employee Rating

I have taken my car in two times for the same issue and it has not been resolved and no insight around what is being done to fix it. Both times I was informed it was fixed and turned my car to immediately More

by carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2024

South Hills Kia responded

Hi Carley, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, South Hills Kia (724) 942-3000

Apr 18, 2024

carley responded

I have, multiple times. Your team promised the manager would reach out to me and that did not happen. When I call the team to follow up, it is clear they are unsure what the plan is to resolve my issue and certainly not making it a priority. I finally received a message via text that maybe your team could get me in the week of the 29th, but still no confirmed date or what they plan to do. Given that I have been trying to get this issue resolved with your team since my inspection on March 14th and have been in 3 times, their lack of care and response is unacceptable.

April 05, 2024

Dealership Rating
Employee Rating

I have received nothing but excellent service from both the sales department and the service department More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice , Kayla

Apr 07, 2024

South Hills Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

Dealership Rating
Employee Rating

I received multiple texts with updates so communication was good. Service was good. Providing pickup service is a great perk More

by shawnsaniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

South Hills Kia responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

Dealership Rating
Employee Rating

Very helpful and knowledgeable. The customer comes first and the wait was short . The waiting room was nicr More

by bernien123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 07, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2024

Dealership Rating
Employee Rating

Had my recalls done, oil change, and tires rotated. I love South Hills Kia!! From the day I bought my 2023 Sportage til now. They are excellent and great customer service. From sales to service. More

by kromanetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Aguirre

Apr 05, 2024

South Hills Kia responded

Hello Kromanetti, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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