Jim Watts | Page 2

Had to have major repairs on a 2020 Sorrento and the service department stepped up and took care of it for us and gave us a loaner vehicle while repairs were being done. service department stepped up and took care of it for us and gave us a loaner vehicle while repairs were being done. More

by cstone5383 Verified Customer Verified Customer

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Kayla was very professional and courteous with my appointment to get my car inspected. She kept me apprised of all the situational issues with my vehicle. I would recommend your dealership to all my appointment to get my car inspected. She kept me apprised of all the situational issues with my vehicle. I would recommend your dealership to all my friends and family. More

by FAWOZNIAK Verified Customer Verified Customer

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Every one I ever spoke with in the service dept are very professional and kept me updated . Kayla is very nice and knowledgeable . professional and kept me updated . Kayla is very nice and knowledgeable . More

by joann_lemley Verified Customer Verified Customer

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It took me about a week of calling and leaving a message on the AI machine that nobody ever returned my call. One day someone actually answered and I got an appointment to look at my car. Was told that da on the AI machine that nobody ever returned my call. One day someone actually answered and I got an appointment to look at my car. Was told that day that it would be about 7-10 days till they could get me back in to fix the issue and they would call as soon as they got the part which was supposed to be the next day. I waited about 5 days and started calling again leaving messages in the AI machine once again. Sent a text to the service manager. No response. Ended up driving to the dealership in order to talk to the service department. They looked into it and got me schedule the following week. This is the 10th KIA I have owned, never had a problem. Love them. However this is the first problem I had and the service for repair was totally an awful experience. More

by brianscears Verified Customer Verified Customer

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Very easy to get in for impromptu stuff like oil. Staff is knowledgeable and courteous. Staff is knowledgeable and courteous. More

by loren4 Verified Customer Verified Customer

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It was easy to navigate, comfortable and everyone was friendly. The wait time was also very reasonable friendly. The wait time was also very reasonable More

by Shell Verified Customer Verified Customer

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Kayla is the best, she is helpful and always can answer any questions I have. any questions I have. More

by handyside05 Verified Customer Verified Customer

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Everyone was great, made my car buying experience easy and smooth. Definitely recommend South Hills Kia and smooth. Definitely recommend South Hills Kia More

by lpbullock8 Verified Customer Verified Customer

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Anytime I make a call they are always so very helpful with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but alwa with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but always. More

by mpfmai Verified Customer Verified Customer

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This was our first experience with a Kia dealership and it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpf it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpful and knowledgeable. More

by barb554 Verified Customer Verified Customer

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