Jim Watts
Jim Watts at South Hills Kia
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Jim Watts | Page 2

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
514 Reviews
4.6

514 Reviews

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514 Reviews of Jim Watts

April 05, 2024

Dealership Rating
Employee Rating

I have received nothing but excellent service from both the sales department and the service department More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice , Kayla

Apr 07, 2024

South Hills Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

Dealership Rating
Employee Rating

I received multiple texts with updates so communication was good. Service was good. Providing pickup service is a great perk More

by shawnsaniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

South Hills Kia responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

Dealership Rating
Employee Rating

Very helpful and knowledgeable. The customer comes first and the wait was short . The waiting room was nicr More

by bernien123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 07, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2024

Dealership Rating
Employee Rating

Had my recalls done, oil change, and tires rotated. I love South Hills Kia!! From the day I bought my 2023 Sportage til now. They are excellent and great customer service. From sales to service. More

by kromanetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Aguirre

Apr 05, 2024

South Hills Kia responded

Hello Kromanetti, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 03, 2024

Dealership Rating
Employee Rating

Very friendly dealership with excellent staff. This was my first time coming to this dealership for service but I’ll definitely be back. More

by Chris Kuc
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 06, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 02, 2024

Dealership Rating
Employee Rating

once again the service department has delivered ahead d of schedule. My service advisor Kayla was fantastic getting me in without an appointment, and getting me back on the road!!!! I would give her a 10 s More

by MPSSIMON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice , Kayla

Apr 04, 2024

South Hills Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

Dealership Rating
Employee Rating

They are horrible with customer Service in the service department for one month never received a call back More

by suzeeq139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 01, 2024

Dealership Rating
Employee Rating

I am always happy and have only compliments for the service department, they are always professional and courteous. More

by Hamster...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 03, 2024

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

Dealership Rating
Employee Rating

Absolutely terrible. Lack of info from service. Lack of empathy. Deferred problems to Kia corporate. Total unwillingness to work with client. If you have one go to anothe More

by bondoa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leigh-Anne DeFelice

Apr 01, 2024

South Hills Kia responded

Hi there, we would like to get some more details about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. South Hills Kia (724) 942-3000

Apr 01, 2024

bondoa6 responded

The resolution was “call corporate”. Service rep said a “couple of codes”. Finally when I got the Service Manager he chucked and said like 15 codes. I had to pay $800 to see if the engine was covered. Had I had the 15 codes info I would not have paid and sold the car. Service rep was useless and could not have been less helpful. Then I was told the dealership “didn’t want my car at all” and gave me well under blue book, even for a car that needed major repairs. I’ve never seen a dealership less interested in helping a customer. I will never buy another car from either of your dealerships and I have been telling everyone about the treatment I received.

March 30, 2024

Dealership Rating
Employee Rating

The service Shawn Cahill provides us with every time we visit the location is outstanding! Thank you all for your help and excellent customer service. More

by Jesica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cahill

Mar 31, 2024

South Hills Kia responded

Hi Jesica, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South Hills Kia!

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