Jim Windrow | Page 18

I originally came into this dealership trying to look at a new Ford Explorer (google gave me the location when I searched for Ford). When I showed up, TJ helped me out and explained there weren’t any new F a new Ford Explorer (google gave me the location when I searched for Ford). When I showed up, TJ helped me out and explained there weren’t any new Ford’s here, but asked if I was interested in taking a look at GMC and Buick’s equivalents. TJ listened to everything I told him and subsequently, I really liked what he had to show me but I just didn’t think there was any way these vehicles would be in my price range. I thanked him and he was very courteous, at which point I continued my car search. All the other dealerships had relatively comparable prices up front, but I was very turned off by their approach to customer service. I very much wanted to give my business to TJ and the GMC team, so I reached back out to see if TJ could run me numbers as he had previously offered to me. After running the numbers, I was surprised to find he was able to give me a better offer than all the other dealerships, as GMC/Buick is typically slightly more expensive. In this case, I got a better car at a better price! Furthermore, I felt like TJ was there to help me every step of the way! It was obvious he wanted to ensure customer satisfaction, whereas the other dealerships I went to just made me feel like another number. I can’t thank TJ enough for his professionalism, and overall approach to selling my family and I our new car. We absolutely love the car and we are beyond impressed by the overall customer service experience provided by TJ and the entire staff! Thank you all very much, we will definitely be recommending friends and family to see TJ and your entire team!! More

by SCHMMI03 Verified Customer Verified Customer

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Great service! Awesome staff. We went there to trade in our daughter's vehicle, a 2017 Buick Encore, for a 2020 Encore. We were greeted by a salesperson whose name we don't recall We went there to trade in our daughter's vehicle, a 2017 Buick Encore, for a 2020 Encore. We were greeted by a salesperson whose name we don't recall, but was very kind and got us in touch with Mr. Tom Gamewell, whom we had dealt with before. Tom and Mr Jim Windrow both were very professional and kind, and we had a very pleasant experience doing business with them. Trading in our daughter's vehicle was a smooth, flawless process, thanks to those two and generally, the entire staff of McKenzie Buick. Furthermore, we would like to thank the Service department for their helping and kind demeanor during the routine maintenance appointments for the 2017 Buick. The term "service after the sale" speaks volumes at this dealership! I would recommend this dealer to anyone! Thank you all again and keep up the great work. More

by Family Encore Verified Customer Verified Customer

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Our Experience My son and I went to look at a Chevy Truck for work use. TJ was very accommodating to our time for a test drive and showed us other options as well. H My son and I went to look at a Chevy Truck for work use. TJ was very accommodating to our time for a test drive and showed us other options as well. He was knowledgeable and helpful and made the car buying experience pleasant. Jim worked to get us the best loan and interest rate and we were able to put my son on as co-buyer to help build his credit. Thank you TJ and Jim!! More

by BRDVMDOC Verified Customer Verified Customer

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It was very good but lots of time wasted made a decent deal and finally out the door new truck woohoo Didn’t get the black wheels lol deal and finally out the door new truck woohoo Didn’t get the black wheels lol More

by LOGUIDICEP Verified Customer Verified Customer

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Mark C is the best salesman I have ever had He was knowledgeable and helped make a great choice for my family’s new truck. I am a first time buyer of a GMC product. Very happy with the entire staff knowledgeable and helped make a great choice for my family’s new truck. I am a first time buyer of a GMC product. Very happy with the entire staff More

by MJSFL34 Verified Customer Verified Customer

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The staff was more than accommodating during the paperwork and dealing on the truck. Jim Windrow was more than fair on the value of my trade in and David Tillman was outstanding in explaining the fe paperwork and dealing on the truck. Jim Windrow was more than fair on the value of my trade in and David Tillman was outstanding in explaining the features of the truck and the process. More

by TDNOLES Verified Customer Verified Customer

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Tom Gamewell helped us with the purchase of a used GMC Sierra. He is very courteous and professional. He didn’t make us feel pressured into buying a vehicle. He made the whole process easy and enjoyable. Sierra. He is very courteous and professional. He didn’t make us feel pressured into buying a vehicle. He made the whole process easy and enjoyable. Thanks Tom. More

by TONISSGH Verified Customer Verified Customer

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The McKenzie team assisted me with the purchase of my husbands new (used) Ford King Ranch Ford Truck. His Valentines Day present!! ITJ was our sales associate & was professional and fun! He & my husband husbands new (used) Ford King Ranch Ford Truck. His Valentines Day present!! ITJ was our sales associate & was professional and fun! He & my husband had a great day sharing military stories! Jim in finance & the General MGR, Lloyd were awesome as well! The GM was all about outstanding customer service! I highly recommend this team to anyone interested in buying a new or used vehicle! We told them what we had to have to make this deal and they delivered! More

by THARDYFAUBER Verified Customer Verified Customer

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Loyd is a fantastic general manager for McKenzie motors! He values his customers and took care of my situation. I also want to thank my salesman John, Service Mgr Ed and Mgr Jim. I will continue my relation He values his customers and took care of my situation. I also want to thank my salesman John, Service Mgr Ed and Mgr Jim. I will continue my relationship with McKenzie Motors in the foreseeable future! Thanks More

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Easy experience. The staff was professional and knowledgeable. They have a good selection and was helpful in my purchase. There was a small wait period for finance. knowledgeable. They have a good selection and was helpful in my purchase. There was a small wait period for finance. More

by ROYALLENS Verified Customer Verified Customer

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