Jimi Taylor | Page 4

I have been taking my car for service at Ewald for 10 years now and unfortunately this this I was disappointed. I was notified by a text message that my inspection was completed and I was able to view th years now and unfortunately this this I was disappointed. I was notified by a text message that my inspection was completed and I was able to view the inspection report online. I did look at it but I figured that someone would call me to go over it. After about an hour without hearing from anyone I called to see if someone could go over the report with me. They did and I agreed to the services. Then when the services were complete I just got a text message that it was done. No one called me. When I went to go pick up my car again no one went over anything with me. The service man at the desk did say my car was completed and the paperwork was with the cashier. It would have been nice to have someone go over it with me especially since my service was expensive. With the new text messaging system it seems they have gone away with the customer service part. I am disappointed that their quality of customer service has gone away. Unfortunately even though I have been taking my car here for 10 years I might have to look for somewhere to get service. More

by MSCHMIDT0518 Verified Customer Verified Customer

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Jimi went above and beyond. When a difficult issue was found on my vehicle during a routine oil change, not only did he identify it quickly, he researched a way to rectify it,. When a difficult issue was found on my vehicle during a routine oil change, not only did he identify it quickly, he researched a way to rectify it,. Very pleased with my experience.. Thank You very much for the care, concern and fore thought provided! More

by JLPENZA Verified Customer Verified Customer

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Pleased with the service provided, as well as communication via email, phone and in oerson communication via email, phone and in oerson More

by TTRESE7 Verified Customer Verified Customer

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Professional freindly seemed like a nice experience on service of my new vehical purchace from Ewald service of my new vehical purchace from Ewald More

by DSCHELLPFEFFER Verified Customer Verified Customer

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I I was very happy with the customer service. They were extremely helpful, especially Alec They were extremely helpful, especially Alec More

by DONNA.BECKMAN Verified Customer Verified Customer

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Small guy, big shop. B e s t T i r e s ever! L B e s t T i r e s ever! L More

by Raquel.charpentier Verified Customer Verified Customer

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Easy to make appointment! Great service! Issue resolved with one visit!! Even got a car wash!!! Great service! Issue resolved with one visit!! Even got a car wash!!! More

by Netty Verified Customer Verified Customer

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Worst experience I’ve ever had dealing with a dealership sold me a car with cracked head gasket then took 5 months to tix sold me a car with cracked head gasket then took 5 months to tix More

by LUCUS81 Verified Customer Verified Customer

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Josh was a very kind and helpful person when it came to dealing with the issue that needed to get fixed. dealing with the issue that needed to get fixed. More

by AUSTINKOWALSKI Verified Customer Verified Customer

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The oil change and tire rotation was great. I have a question why it took so long. I have a question why it took so long. More

by RWEED55 Verified Customer Verified Customer

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