Jimmie Bletsch

Wonderful experience as usual. This is our third vehicle from Columbia Ford. Mike made everything super easy & convenient for my husband and I. Jake the finance guy is professional This is our third vehicle from Columbia Ford. Mike made everything super easy & convenient for my husband and I. Jake the finance guy is professional and extremely personable! More

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Jimmy was presented with an impromptu visit by an unhappy customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false pro customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false promises, and when faced with unwarranted unfair treatment out of assumption that Sales would disappoint he again handled himself and the situation perfectly. Due to the Service department, this dealership was considered a zero out of 10 to me, but if you go to Sales, make sure to say hi to Jimmy! The Sales team actually seems like good people. More

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I was happy with my service. . although I was late by 10 minutes they were able to get me in and out promptly. . although I was late by 10 minutes they were able to get me in and out promptly. More

by YVONNERDENT Verified Customer Verified Customer

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Always a quick in and out for the service department. Quick to answer any questions too Quick to answer any questions too More

by seth.i.kellogg Verified Customer Verified Customer

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Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. The waiting room was comfortable and clean. Coffee was available. More

by No Verified Customer Verified Customer

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Great people to deal with, very welcoming. Came to an agreeable price for all parties, Deliver was flawless. Love the vehicle. Came to an agreeable price for all parties, Deliver was flawless. Love the vehicle. More

by TMFARACI Verified Customer Verified Customer

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Experiences with all staff were excellent. Everyone was courteous and professional. The dealership facility is quite impressive. The average rating for speed of transaction is because our d Everyone was courteous and professional. The dealership facility is quite impressive. The average rating for speed of transaction is because our delivery took 2 1/2 hours, mostly as a result of the dealership’s poor WiFi service. It took forever to receive insurance binder/card and to upload Kia Access. More

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Above and beyond every time. Rush Wellington provided outstanding support by thoroughly answering all of my questions about the different models. I had been considering a downgra Rush Wellington provided outstanding support by thoroughly answering all of my questions about the different models. I had been considering a downgrade, but thanks to his guidance, I was able to find the perfect fit — both financially and aesthetically. He also took the time to walk me through the new features, ensuring I felt completely comfortable with my purchase. The dealership itself offers a welcoming and relaxing environment, with staff who are attentive and professional, whether you’re visiting for sales or service. I gladly drive 31 miles to come here because the level of customer care is truly unmatched. More

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I had a great experience at Columbia Ford while searching for a vehicle. The staff was friendly, helpful, and easy to talk to. They went out of their way to try and help me find a car that met all my needs. for a vehicle. The staff was friendly, helpful, and easy to talk to. They went out of their way to try and help me find a car that met all my needs. I’ll definitely be recommending them to friends and family! More

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I’m always treated respectfully at Columbia. I live quite a ways from the dealer and need to wait while my Kia is serviced. Service is always completed by or before the estimate given. I live quite a ways from the dealer and need to wait while my Kia is serviced. Service is always completed by or before the estimate given. More

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